Purchases at AliExpress with cashback in South Africa
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (9433)
Therefore, we publish only our customers' reviews.
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Already 2 purchases via phone without CashBack :(
Kirill, hello!
Thank you for informing.
It is very important for us that all orders are regularly recorded in the system and that purchases bring only positive emotions to our users. Do not be discouraged, please, we will definitely resolve this issue and try to figure out why the data on orders was not recorded automatically. To do this, we have created a case for the care service on your behalf. You can give an answer through the "Help" section of your personal account by opening the "My requests" tab.
We will be very grateful for your assistance.
Sincerely,
LetyShops team
On January 4, a purchase was made on aliexpress in the amount of 1,628.38 rubles, but information about the cashback did not appear in the account. I want to say I am a new user and this is my second purchase through your site. For the first purchase, the cashback is credited. Hope for a solution.
Good day!
Thank you for your comment.
Alas, the order information was not received in our system. When all the data was reconciled, it was found that the reward was accrued to a different source.
In the future, please try to place orders in a separate clean browser without extensions and, preferably, without other tabs. This reduces the likelihood of losing cashback.
We accrued cashback from the company's funds, as we understand that you were counting on it.
For a successful cashback accrual, please continue to follow our recommendations , and do not forget about the features of the store on the transition page.
If you have any questions about the service - be sure to write.
Sincerely,
LetyShops team
everything is fine, only they weigh a lot in anticipation, and in such stores as Komfi, Kyivstar, etc. weigh for months
Good day!
Thank you for your feedback.
We are glad that you like our service.
Regarding the cashback for orders, which is displayed with the status "Pending".
The fact is that partners need time to deliver orders, process information and transfer it to our system. Each store takes a different time to complete this process.
In order to inform our users when to expect the cashback to be credited to the balance, we have posted information about the average (for some stores also the maximum) time for cashback crediting on the page of each store.
Also, for your convenience, in your personal account, you can see the approximate (or maximum) date for crediting cashback by order. To do this, move the mouse cursor over the question mark next to the "Pending" status.
If all the deadlines have already passed, be sure to write to our care service. We will be happy to help.
Sincerely,
LetyShops team
1 star is too much. installed 5.01 after 1pm. registered. on Ali to make a purchase - to check it works. and then once and there is only the history of the transition and there is no history of purchases. and, accordingly, there will be no cashback. and they also wrote that the cashback is 30% (but it's not about it). there is no point in getting in touch with this cantor.
Hello!
Thanks for the comment.
We are sorry that the cashback for your order was not automatically registered.
In order to resolve the issue as soon as possible, we have created a care ticket on your behalf. Tell the manager about the situation in more detail so that we can help you faster.
As a bonus for registering, after activating the account, all users are provided with a Premium account for 7 days. It gives cashback not 30% of the order amount, but increases the base rate by 30%.
For example, if in a store the usual cashback rate is 5%, taking into account the Premium account, you will be charged 5% + 1.5% (30% of 5) = 6.5%.
Looking forward to your reply :)
Sincerely,
LetyShops team
made orders yesterday, more than one order did not receive a notification for cashback
Good day!
Thanks for your feedback.
We would like to help understand this situation. A call to the care service has been created from your account. To respond to an appeal, go to your personal account, section "Help".
We will be glad to hear from you :)
Sincerely,
LetyShops team
Today I ordered the goods, and there is no notification in the personal account. I order a lot and already 3 times passes without a cache back. No one responds to reviews.
Good day!
Thanks for your feedback.
To resolve this issue, an appeal to the care service has been created from your account. Please answer so that we can help as soon as possible.
Have a great day!
Sincerely,
LetyShops team
cashback has ceased to be credited, you have to contact support
Good day, Andrey!
Thank you for your feedback.
Unfortunately, there are situations where you lose your cashback. They are also unpleasant for us. Each case is analyzed separately in the appeal. Care managers are always open to dialogue and ready to resolve the issue with the maximum benefit for the user. We analyzed your personal account. Cashback has already been credited to the balance :) We hope that further purchases will be displayed automatically.
If you have any questions - write. We will be happy to help.
Sincerely,
LetyShops team
They should give about 200 rubles of cashback, but they are not there!
Vladislav, good afternoon!
Thanks for your feedback.
Unfortunately, we have not received information about your orders.
We ask you not to be upset. We will definitely help you figure out why this happened. Please answer to the appeal # 1525641, which was created through your account, section "Help".
We are looking forward to your reply :)
Sincerely,
LetyShops team
Yesterday I made 4 purchases, but cashback is not credited to any of them. I did everything as usual, switched from the Lettishop application to the Aliexpress application, all the transitions in the Lettishop history remained, but there was no cashback. Hat, not cashback service.
Good day!
Thank you for informing.
We would like to help understand the situation. We hope for your assistance and we are waiting for a response in contacting the care service on the "Help" - "My requests" tab.
Sincerely,
LetyShops team
ordered a fairly large amount, read the entire instructions, did everything right, but nothing came, let me down
Anton, hello!
Thank you for reporting the loss of your cashback.
It is important for us to help in resolving the issue. To do this, we created an appeal through the "Help" section. Together with you, we will be able to understand the situation and do everything possible so that in the future cashback for your purchases is automatically recorded. We are waiting for your reply on the "My requests" tab.
Sincerely,
LetyShops team
