*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
11/17/2019 made a purchase on Ali Express, tried to activate cashback several times and did not activate, wrote to the joint venture, so they accused me of not activating cashback before buying, I tried to activate it from the browser and from the store's website, so the transition with activated cashback to the Ali Express store did not occur. Service is disgusting. I will look for another site ... for work
Good afternoon, George!
Unfortunately, there really are no pre-purchase referrals from your account. Transition is one of the basic rules for calculating cashback.
We understand that you were hoping to receive a cashback for your order, so we charged a partial refund. Please remember to make the transition before ordering in the future. Also, do not forget about the basic recommendations . This will make purchases with cashback successful.
Sincerely,
LetyShops team
I ordered on November 11, 2019 and there is still no cashback for some items. Wrote letters - no answer what happened /?
Alexander, good afternoon!
Sorry for waiting.
We will do our best to help you.
We promise that no letter will go unanswered.
Sincerely,
the LetyShops team
Good day, on the day of "Black Friday" I ordered the goods by going from the tab "Aliexpress 11.11" (in red) in the user menu, I made a purchase, but the cash back was not credited. I entered the service situation, wrote to them in technical support, I have been waiting for an answer for 6 days and do not answer in any way. Very disappointed in the work of this service and in sooo long help (if any). Before that, cash back came from small purchases, but when I made a purchase for a large amount and the cash back disappeared (I found another service for cash backs, if this does not help, I will have to go there. Alas, I cannot recommend this service yet.
Hello!
Sorry for waiting for an answer. We received a lot of requests, so we will temporarily respond within 5-7 days. Believe me, not a single appeal will be left without attention.
Sincerely,
LetyShops team
I placed 22 orders on 11.11.2019, none are reflected !!!
Hello!
To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your reply.
Greetings,
LetyShops team
Until recently, everything was fine and I really returned 6%. But now more than 3% is not returned at all from any goods, be it clothing or other goods not related to mobile technology.
Victor, good afternoon!
The cashback rate in AliExpress depends on the product category . The store defines these categories itself. We checked the information in your personal account. The percentage for your purchases is displayed differently - 3 and 6%.
Sincerely,
LetyShops team
a bunch of notifications about the sale and at the last moment everything is flying to hell! "did not transfer data" "loaded system" then you prepare an appeal for 26 hours !! order, and they dump you 150 UAH and type solved the problem! there one order even with the minimum percentage would have such a cache! and the sum of all would be much further than your pennies!
Hello!
Unfortunately, the store did not transfer the reward for your orders. This may have been a mistake. The cashback ordering algorithm may have been violated. Partial compensation has been charged to support you.
We hope that the situation will not happen again in the future.
Sincerely,
the LetyShops team
Many thanks to Anya Galay from those support. We figured it out within 2 days and credited the cashback. But my first review was never published
Sergey, good afternoon!
The previous review was removed from publication because it contained a question and was put into circulation.
We are sincerely glad that the manager helped in the situation :)
Sincerely,
LetyShops team