Ya es la segunda vez que me pasa, siempre que activo el cashback mediante la web luego me dan problemas para cobrarlo, nunca me lo aceptan. Luego tardan 4 mese en darte una respuesta....
Sentimos mucho las molestias. Ya hemos enviado la solicitud a nuestros socios y esperamos la respuesta. No te preocupes, vamos a controlar tu caso y te avisaremos tan pronto como llegue alguna novedad. Esperamos que sea positiva y rápida.
el equipo de LetyShops
Ci vogliono mesi e mesi per ricevere il cashback e purtroppo prima erano più frequenti le percentuali boost più alte, adesso capitano raramente e il massimo è sempre il 9% :(
Ogni negozio ha i suoi termini per confermate il cashback. Le tempistiche sono indicati nella pagina del negozio del nostro servizio.
Non appena i partner trasferiscono un ricompensa, lo stato di cashback cambia in "Confermato" :)
Cordialmente, LetyShops team
Good app, but it takes so long to receive your cashback.
Thanks a lot for your review :)
Each store has its own time to confirm cashback and count it to the balance. You can check the waiting time on the store's page. Cashback will be automatically updated after partners send all the necessary information about your order and reward to us.
Sincerely, LetyShops team
I like the app but as I read in a comment, I don't understand why accelerating the cashback accreditation process is not valued. For example, in shein they take more than two months and in just It it's practically in days. If you want to encourage the use of this app, people are interested in having the money to continue with their purchases or at least it can be encouraged. I would like you to consider it.
Thank you very much for your comment. We understand, but each store has its own time to process the information and transfer it to us. We await confirmation with our users.
All the best,
the LetyShops team
I have an outstanding balance but it takes a long time to be paid. an order that i made in shein in april tells me that it will be sent to me for august, i think that is exaggerated. You could look at this because if it's supposed to be an app to earn chashback it's too slow. I do not like
We fully understand that no one likes to wait, but the waiting time depends on our partners and we cannot rush it. The maximum time for confirmation of the cashback in SHEIN is 140 days, but it is the limit period, in fact the refund is credited before.
All the best.
The LetyShops team