2 %
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Don’t forget about Cashback shopping rules

Purchases at Hotels.com with cashback in USA

Waiting time for crediting cashback
Average waiting time for cashback: 80 days after departure from the hotel
Maximum waiting time for cashback: 120 days after departure from the hotel
Information and conditions
Если после выезда из отеля прошло больше 4-х месяцев, а кэшбэк находится в статусе "В ожидании", не переживай. Сейчас есть задержка в подтверждении кэшбэка.
Как только Hotels.com отправит нам информацию, кэшбэк поменяет свой статус.

Кэшбэк за бронирование в Hotels.com начисляется только для жителей России и СНГ. При оформлении заказа ІР-адрес должен быть зарегистрирован в РФ или СНГ. При оформлении с ІР-адресов других стран, кэшбэк может быть утерян/отклонен.
 

Кэшбэк начисляется только за бронирование отеля на сумму заказа без учета НДС и будет подтвержден после фактического проживания.
 

Cрок подтверждения кэшбэка рассчитывается после даты фактического выезда из отеля.
 

Сумма кэшбэка при начислении может отображаться неверно, но при подтверждении заказа кэшбэк будет актуализирован.

Кэшбэк не начисляется за:

  1. Заказы, оплаченные эксклюзивными ваучерами.
  2. Заказы, оплаченные с использованием купонов, промокодов.

Кэшбэк и скидки не суммируются.

Reviews on Hotels.com (43)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
19.02.2018

Hello, the cashback from Hotels.com was not credited, everything falls from all the other transitions, but then, as if there was no purchase ...

The review was translated from Russian using Google Translate. Show original Show translation
19.02.2018

Hello, Alexander!

Thanks for your feedback.

According to our records, you have already created a call to the care service. The manager with whom you correspond, will certainly try to help you resolve the issue and will control the calculation of funds on your balance.

We will be grateful for your assistance. Have a nice evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.01.2018

I booked a hotel in Dubai for 25 days through Hotels.com with the transition through the letyshop cashback service. The amount for the hotel is quite impressive, I really hoped for a cashback, but it never arrived! I wrote to the support service for 30 days, although all transitions were clearly observed (all skin shots are attached), the hotel reservation took 5 minutes; no antiviruses were installed on the computer. Now it’s not clear how my question will be resolved: ((Very disappointing !!! I noticed that cashbacks come immediately from small amounts, and from impressive amounts I constantly have to deal with a support service and wait for 2-3 months for a solution.

The review was translated from Russian using Google Translate. Show original Show translation
30.01.2018

Hello!

Thanks for your feedback. Love, we want to assure you that the purchase price in no way affects the process of fixing orders in our system.

The main requirements for calculating cashback is the transition from our site in compliance with the rules of purchases with cashback, as well as the conditions that are published on the store page.

Unfortunately, we, like you, do not receive rewards for orders that are not automatically displayed. We turned to our partners to find out the reason for not paying cashback for your order, and as soon as we get a response, the manager who keeps control of your appeal will contact you and try to help.

Love, we understand you and we would really like to resolve such issues as quickly as possible, but the delay is due to the fact that we do not work directly with all our partners, but through special programs.

We sincerely hope that in the future there will be no difficulties in calculating cashback. If you have any questions, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.01.2018

Good afternoon! Today is January 18, 2018. I booked the hotel on November 25, 2017. She stayed at the hotel from December 4 to December 14, 2017. Cashback is still not confirmed, because "there is no certainty that the order will not be returned." That is, this year I can change my mind to stay at the hotel last year ?? Some nonsense !!

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2018

Good afternoon, Alexandra!

Thanks for your feedback. We cooperate with all our partners on individual cashback accrual conditions. Some stores / services need very little time to give us information about the implementation of orders, some more.

Hotels.com service processes orders on average within 70 days. Time for enrollment is necessary for the order confirmation process and other technical delays that may occur.

Do not worry, cashback will be credited to your balance.

If you have any questions, be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.07.2017
I immediately recommend taking away 20 percent from the cashback amount. It is unclear who has a very dark scheme with two-way conversion from rubles to euros and from euros to rubles at the Central Bank rate, which sharply reduced my purchase by 10,000 rubles, which also led to a decrease in cashback. It was 2017 ... I am disappointed.
The review was translated from Russian using Google Translate. Show original Show translation
18.07.2017

Good afternoon!

Thank you for your feedback. Most likely, cashback was accrued from the order amount excluding VAT, therefore, ate the difference in the order amount and accordingly the cashback was displayed less. Since the service accrues remuneration excluding tax. In order not to mislead our users, we published this information on the store page.

In order to understand this situation, please leave an appeal from your personal account, section “Help”, care managers will try to help you.

Any questions and suggestions regarding the operation of our service, please contact. Have a great summer day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.06.2017
I wanted to book a hotel with hotels.com, on the site the price was 189 euros, when through letyshops.ru the price went up to 200 euros.
The review was translated from Russian using Google Translate. Show original Show translation
22.01.2017
Score 4 bunch of Letyshops-hotels.com. The first time the cashback was not credited, it turned out on the second attempt - Adguard filters on hotels.com were forcibly disabled. There is also the possibility of getting premium nights under the Hotels Rewards program, which is an undoubted advantage of this resource over the same Booking.
The review was translated from Russian using Google Translate. Show original Show translation
18.01.2017
I booked a hotel in Cyprus through this site in October 2016. Cashback was not confirmed. There were no problems with the reservation itself, but why advertise yourself here if it doesn’t work? .. It turns out a fraud (lety sent half of the refund to my account from my means (as I was told). Thank you. Hotels.com operates independently without problems , and in conjunction with cashback does not work at all.
The review was translated from Russian using Google Translate. Show original Show translation
24.01.2017

Hello!

Thank you for your feedback. A lot of orders from Hotels.com service are successfully recorded in our system, one of the features of this service is that in order to receive cashback you must fulfill the conditions that are published before moving to Hotels.com in the "Rates / Conditions" section. And also adhere to the rules for making purchases with cashback: https://letyshops.ru/pravila

If the order was not fixed automatically, most likely in the ordering algorithm, an error was made or the reason is still in the device from which you made the purchase.

We wrote a request to the appropriate manager, who is responsible for cooperation with this service, and will try to figure out the reason for the loss of cashback. Since we do not work directly with our partners, communication is a little complicated and it takes some time to get an answer from them. So that you do not wait for an answer for a long time, you have credited half the amount of the promised cashback to your balance. As soon as we get the answer, the manager who was involved in your appeal will answer you.

There will be questions and suggestions regarding the work of our service, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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