3.5 %
cashback
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Purchases at Hoff with cashback in USA

Waiting time for crediting cashback
Average waiting time for cashback: 50 days
Maximum waiting time for cashback: 100 days

Reviews on Hoff (13)

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01.10.2020

Good afternoon! I placed an order 9031288137 (М261222) on August 31 in Hoffa with a transition to receive a cashback (in the amount of 215.56). On September 3, I called the store with a request to extend the order. Have issued an extension, and 4 Sept. I get an SMS stating that the order has been canceled. I called Hoff. I was told that the operator (Yulia, as I remember now) simply wrote a comment on order renewal in a wrong way. They offered me to reissue the order with a new number 9031289694 (OS0316034). The product was THE SAME! It is very convenient to cancel the order so that the client does not receive cashback. I want to warn everyone that if you do not have time to pick up the order in time, then you have every chance of not getting cashback. This is how Hoff works. And I have lost the desire to buy anything there.

The review was translated from Russian using Google Translate. Show original Show translation
02.10.2020

Good afternoon!

The service cannot influence all checkout processes. Cashback will be credited for the order placed through LetyShops and redeemed with the same number.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.10.2020

The terrible attitude of the store, both in terms of service and cashback. I placed an order by going from Letishops, with the add-block disabled, I placed an order, ok, after two weeks I see that there is no cashback, first I made an application to Letishops, they sent it to the store. The store was told to contact Letishops, we don't know anything. So what's the deal? I would think 10 times in the future whether to buy anything in this sharaga after such an attitude

The review was translated from Russian using Google Translate. Show original Show translation
01.10.2020

Good afternoon!

Sometimes the purchase information does not enter the system. We are always ready to understand the situation and help return the cashback.

We see that you have already created a request for a lost cashback.
Typically, a request will be answered within 8 weeks. Please wait for the result, we are already looking for your order in the system.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.09.2020
I decided to buy a bed with a mattress, I looked at many options for stores with this product. I saw an advertisement from Hoff that they would deliver the goods in 22 days, I decided to order on 07/16/2020: bed, mattress, delivery, lifting and assembly of the bed, after the order I received an SMS that my order would come before 08/16/2020 I immediately called them and asked why they did what they promised in 22 days, they just changed it for 60 days and removed the ad. In fact, it was brought on 08/20/2020, I was told that the assembly on that day could not be done and all the Lego beds lay in the middle of the room. The assembly was done on 08/22/2020. I will not order anything else from this company, as they lure and mislead buyers with advertising, and after payment they make them wait, and even they cannot assemble on the same day with delivery, so I do not advise ordering from them. They will have a more trenchant contract, if for some reason the buyer cannot pick up the goods, then they will take 50% of the cost of the goods and the goods will not be brought until the missing part of the money is paid in addition. And if you abandon the goods altogether, then after 90 days they will pull money from you for storing the goods and some expenses, this despite the fact that they take 25% of the order amount for each day for a penalty, because you did not take it from them goods.
The review was translated from Russian using Google Translate. Show original Show translation
02.09.2020

I ordered a wardrobe, paid online, cashback came quickly! Thank you letishop !!!!

The review was translated from Russian using Google Translate. Show original Show translation
02.09.2020

Good day!

Congratulations on a great purchase! Thank you for being with us :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.07.2020

I don’t understand what a divorce is !? Payment online is not made upon self-delivery, made an order, and payment upon receipt.)) Only this discount expires after 2 hours.)) Another refusal to purchase with similar scams.

The review was translated from Russian using Google Translate. Show original Show translation
08.07.2020

Good day!

In Hoff, the payment method does not affect the receipt of cashback. You can place an order through our service and pay for it upon receipt. In this case, the cashback will be successfully fixed at the rate that is displayed at the time of purchase.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.03.2020
Great store, great selection of furniture. As for the accrual of cashback - indeed it is sometimes lost, but thanks to an adequate and responsive care service - the problem is solved! Many thanks to the entire Letyshops team !!!
The review was translated from Russian using Google Translate. Show original Show translation
12.03.2020

There is no cashback. I did not apply any third-party promotions and promotional codes. I went to the site, chose the product, placed an order. I wrote to the support team and silence. I am very upset, the cashback is small, but this is not the first situation when it is lost. No problem, I make out only cashback with Ali.

The review was translated from Russian using Google Translate. Show original Show translation
17.03.2020

Good afternoon, Leila!

We checked the information, there were no calls to the care service, so we created it on your behalf. The manager is waiting for data to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.03.2020
Excellent shop. A good selection of furniture, reasonable prices plus the ability to return cashback (accrued ahead of schedule). With pleasure I will continue to make orders in it.
The review was translated from Russian using Google Translate. Show original Show translation
27.02.2020

To accrue cashback, I had to write to the joint venture and send checks

The review was translated from Russian using Google Translate. Show original Show translation
27.02.2020

Nikolay, good afternoon!

The cashback for your purchase did not appear in the personal account of the service, so we turned to partners. We see that the issue has already been resolved in circulation, and the commission has been credited to the balance :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.02.2020
20 minutes after ordering and accruing cashback, the store canceled the order due to lack of goods.
The review was translated from Russian using Google Translate. Show original Show translation
05.02.2020

Cashback was credited and paid in full, although with a delay.

The review was translated from Russian using Google Translate. Show original Show translation
05.02.2020

Elmira, good afternoon!

We apologize for the wait. Sometimes partners need a little more time to reconcile and transmit information on orders :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.01.2020

A purchase of 60 tr, promised 3.85% cashback, which is about 2,300 rubles in total, everything is done as it should, but no cashback. Record a video, otherwise you will find a bunch of excuses.

The review was translated from Russian using Google Translate. Show original Show translation
05.01.2020

Good afternoon!

Order information was not received in our system. To find out the reasons for losing the cashback, a request was sent to partners. In response, they told us that the commission for the order was paid to another resource, not our cashback service. Such a situation could arise if, before or during placing an order, click on an advertising banner / go to another site, add products via links from other resources, apply a third-party promotional code.

We hope that the recommendations provided by the manager in circulation will help when placing future orders.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
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