Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Good afternoon
Thank you for your feedback. Unfortunately, for some reason Booking.com did not pass on your booking information to us.
We have written a request to the relevant service manager and will try to find out the reason for the loss of cashback. As soon as we receive a response, the manager with whom you corresponded in the appeal will contact you.
Despite the fact that we ourselves have not received a reward for your order, a bonus of 500 rubles has already been credited to your balance.
If you have any questions or suggestions regarding our service, please contact us. Have a nice day!
Sincerely,
LetyShops team
Hello!
Thank you for your feedback. Placing orders was a mandatory condition for the latest promotions. At the same time, in the latest promotions, the condition for participation was the presence of cashback in the statuses "Pending" or "Credited"; the presence of the goods was not a condition for participation in the promotion. Also, the drawing in promotions is usually carried out after a significant period, specifically so that users can receive the goods and / or service that they ordered with cashback.
If you have any questions, please contact us. Have a nice day!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. We cooperate with all our partners on various terms of cashback accrual, they provide us with the average time needed to recheck orders and transfer them to our system. The Booking.com service needs an average of 75 days to automatically accrue cashback. Unfortunately, at the moment, there is no way to speed up the cashback accrual process.
If you have any questions or suggestions regarding our service, please contact us. Have a nice day!
Sincerely,
LetyShops team
Good afternoon
Thank you for your feedback. All the feedback published on our resource is left by our real users. We are very pleased that users rate our service positively in most cases. If you look through several pages with feedback, you will be able to see not very good feedback, but we are always loyal to our users and try to help in solving any issues, because it is you who help us develop and become better.
If you have any questions or suggestions regarding our service, please contact us, we are always happy to hear from you. Have a nice day!
Sincerely,
LetyShops team