2.7 %
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Don`t forget about Cashback shopping rules

Purchases at Alibaba with cashback in USA

Waiting time for crediting cashback
Average waiting time for cashback: 90 days
Maximum waiting time for cashback: 180 days
Information and conditions

Order numbers may differ slightly in your LetyShops account and at AliBaba, especially when the order consists of several positions. It goes so because the store has a separate number for each item, which is then transferred to LetyShops as an order number.

Order amounts and the cashback values accordingly can also vary a bit. The reason for that is the conversion of currencies in which Alibaba conducts transactions.

 

Cashback amount credited to your account balance may vary from amount displayed before. This is caused by conversion of rates between the shop's and your account's currencies.

 

Cashback may be displayed with a delay of 2 days.

 

Cashback is not credited 

Attention! Cashback is not credited:
  • for the orders purchased by supplier's link ("Contact Supplier"). For cashback to be credited please place an order using the "Start Order" button and pay for it right after that;
  • for delivery services;
  • in case of using the shop's mobile app;
  • for the following categories: "Protective equipment > Medical and other protective equipment > Masks and respirators" and "Health & Medical > Medical consumables"

Reviews on Alibaba (33)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
07.08.2020
Cashback works. With regular suppliers, first in the mode of correspondence, we agree on the price of the goods and the delivery price. Then, through the Start order button, we create the order ourselves, if the seller needs to make changes to the order, this does not affect the cashback. After payment, cashback is already visible in your account within 24 hours. Last charges: 01.07 - 696 $ - 651.48 UAH. 01.07 - 1242 $ - 1 162.55 UAH 14.07 - 324 $ - 308.06 UAH 04.08 - 1032 $ - 1 004.70 UAH 04.08 - 582 $ - 566.61 UAH
The review was translated from Russian using Google Translate. Show original Show translation
29.07.2020

Apparently, Letyshops employees do not understand how the Alibaba platform works, pointing out that cashback is not credited "for orders placed through the Contact Supplier button. In order for cashback to be credited, you must create an order yourself through the Start Order button and pay for it immediately." , on Alibaba, many sellers do not set the ability to start an order by clicking the Start Order button at all, and if there is such an opportunity, then the real price will differ from that indicated by the seller in 100% of cases, either in a larger, usually, or in a smaller direction , moreover, the obligation to sell, at the price indicated on the page, does not oblige the seller to Alibaba. Therefore, the real option to buy something on Alibaba is to negotiate a price with the seller (and many of them do not go to pay through alibaba pay at all, since payment rates are high through it), and, as a result of negotiations, the seller will set you invoice for payment, which will be located in your "Orders" section. But in this case, Letyshops cashback is not credited, even when you go to the order page and pay for it from the Letyshops page. In this case, I believe that the Letyshops site, it will be more honest, not to mislead its users that they have cashback from Alibaba, and not to come up with conditions incompatible with the purchase, since, with the restrictions currently established, users will never receive their cashback , and will write their negative reviews.

The review was translated from Russian using Google Translate. Show original Show translation
29.07.2020

Vyacheslav, good afternoon!

All conditions that are published on the page when you go to the store are the conditions of partners. Only if they are observed, cashback is credited.
We conduct test orders to analyze the entire stage of ordering with cashback. You can always choose for yourself the most convenient and profitable option for making a purchase (completely independently through the Start Order button or by contacting the seller).

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.06.2020

It does not work. I have 2 purchases, one for $ 1,350 usd and one for $ 406 usd. The platform does not record any purchases and everything was done as letyshops indicates. To the lousy customer service, they don't respond when you open a case.

The review was translated from Spanish using Google Translate. Show original Show translation
16.06.2020

Good afternoon.

We apologize for waiting for a response. The advisor will respond to you shortly.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
08.06.2020

It is useless, I have made several purchases of large and small amounts with the terms that they suggest and nothing credited me just one purchase and on the others I must wait 6 months for them to respond.

The review was translated from Spanish using Google Translate. Show original Show translation
09.06.2020

Good Morning!

We have contacted our partners to understand the reasons for the loss of your cashback. Unfortunately, we cannot speed up the process. As soon as we receive the response, the manager will notify you.
We look forward.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
01.06.2020

so far I haven't used

The review was translated from comments.from_pt using Google Translate. Show original Show translation
03.06.2020

Good Morning!

Thank you for your comment. We want to learn from our mistakes and improve the service. If you have any difficulties using the service, we may be able to help. Just write to us (support@letyshops.com)!

Best regards,
LetyShops Team

The review was translated from comments.from_pt using Google Translate.
21.05.2020

I always have cashback from Aliexpress. I do the same on Alibaba and there is never cashback

The review was translated from Ukrainian using Google Translate. Show original Show translation
21.05.2020

Hello!

Yuri, we see, to address the issue has already created an appeal to the care service. The manager will help to understand the reasons for the loss of cashback when ordering from Alibaba.

Sincerely,
LetyShops team

The review was translated from Ukrainian using Google Translate.
23.04.2020

I take the words listed below back. BUT there is one important nuance. Letishops Support does not explain the problem clearly and clearly. Today, in the end, everything worked.

The review was translated from Russian using Google Translate. Show original Show translation
23.04.2020

Good day!

Thanks for the feedback. We are glad that we were able to clarify the situation :) We are working on more detailed answers to users.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.04.2020

Adjustment of recall - earlier I wrote that I tried using the seller’s link, but I also tried using Letishops instructions - go through the site to an alibaba, with active extension. Cashback is not credited. They don't give a damn. I shot a detailed video on how I do the answer: "Unfortunately, the reason for not getting a cashback is that the order was made and the payment was made in different browser sessions." WTF - why does everything work in Aliexpress then? Different sessions, I’m thinking - shorter nonsense !!! "To get cashback, you need to place an order after activating the cashback and pay it right away. So that the product you like is not lost, you can add it to my wishes." Unprofessionalism Letishops - Alibaba does not work like a standard store - "So that the product you like is not lost, you can add it to my wishes." If you add goods there, then nevertheless it is necessary to place an order, it is impossible to pay stasis. Bottom line - there is a problem with Aliab and Letishops do not give a damn. Apparently they have stable traffic and cashback from other clients and do not particularly bother with those who have problems.

The review was translated from Russian using Google Translate. Show original Show translation
18.04.2020

Good afternoon, Arman!

Every call to care is important to us. We always try to understand the situation in detail. Believe me, we care, because we are interested in that users get the benefit from using the service.

Thank you for taking the time to post the video. The technical department analyzed it. You need to place and pay for an order in Alibaba within one browser session. If you make the transition only before paying for the goods, then cashback in this case will not be credited.
There are two options for making an order on the store’s website:
1. Contact Supplier - this means that this product can be ordered only through contact with the seller (he will form a purchase for you). In this case, cashback is not credited.
2. Start Order - buy now. In the case of such an order, you yourself immediately form it and pay. With this algorithm, there will be a cashback.

We understand that you are upset. We tried to provide maximum information in circulation. We believe that the manager’s advice will come in handy, and future purchases will automatically be displayed in your account :)

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.04.2020

At first everything was great, but then they refused to pay cashback which amounted to more than $ 100, when asked why they say 6 weeks to wait for answers from partners, a week ago made an order, then cashback did not even appear, and again they say that we should wait 6 We need to place an order now and I will look for some other service

The review was translated from Ukrainian using Google Translate. Show original Show translation
09.04.2020

Hello!

We understand you are unhappy with this situation. We are also interested in automatic cashback calculation.

Indeed, we reached out to partners to find out why purchase information did not appear on the system. Please wait. For our part, we will keep a request for control.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
08.04.2020

The assessment is not Alibabe - but the LetyShops service. They just don’t pay cashback. Orders paid back in August-September !! 2019 year. Provided screenshots from the office, which confirm the shipment of the goods and a successful transaction. For half a year now they have been feeding me fairy tales about the fact that they did not receive any information there from partners and on this basis do not pay cashback, although the rules for working with an alibaba indicate that the maximum payment period is 120 days. (they also increased it - it was 90)

The review was translated from Russian using Google Translate. Show original Show translation
08.04.2020

Dmitry, good afternoon!

We apologize for the wait.
We are honest with you. The process of crediting the cashback is exactly as described by the manager in circulation. It arrives on the balance sheet after the transfer of information and commission to partners. This has not happened yet, which is why we are waiting with you.
It is not possible to credit the amount from the company's funds. Please, let's wait a little longer. The appeal is under control and we will contact you. Hope for understanding.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.04.2020

At first everything worked. Then the broads and all, nothing. Every day I buy on Alibaba and every day I follow all the rules, nothing, cashback does not appear. The administration repeats the same thing - follow the rule and everything will work. Unfortunately, this does not work. I reinstalled the plugin several times, then removed other plugins, tried it using the seller’s link, the link that comes to the mail, direct transitions from letishops to an alibaba. Nothing works. But at the very beginning everything worked ...

The review was translated from Russian using Google Translate. Show original Show translation
02.04.2020

Hello Arman!

Checked the information in circulation. We see that before completing the order there was no transition. In this case, the cashback cannot be displayed, because the partners do not see that you came from us. We also want to note that cashback in Alibaba is not credited when clicking on the seller’s link. This information is published on the transition page. For a successful cashback, do not forget to pay attention to the conditions of the store and follow all the rules of purchases.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.03.2020
People in most cases write only the negative side, forgetting to write about the positive. Everything is normally charged, patience is needed, and not waiting for the deadline to panic and write negative.
The review was translated from Russian using Google Translate. Show original Show translation
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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