I will not use letyshop again for purchases with Alibaba. It's a lie. Now it turns out that some purchases that the remuneration is lower if they are applied and the higher ones are not? All of them have been rejecting me lately. 1/20 is applied and I do exactly the same in all of them from the app. I go in, I choose, I buy... no links, no intermediaries, no links. Just the app. So why only very very few are applied? Is it exactly the same? It's a lie for not writing something more aggressive. I will not use this on Alibaba again. It doesn't work. By the way, today I just got another one rejected. I don't even complain anymore, it's useless
Hello!
We're really sorry about what happened, but we can't go to the store and find out why your cashback was declined. We can offer you to record the video of the process of your next purchase and send it to us, so that our technical team can review it.
We hope it doesn't happen again.
All the best,
the LetyShops team
We reject the refund when buying an item because I paid for the item using the seller's link. Impossible to do it without the seller's link since 98% of the times you do so you lose the commission charged by alibaba. which is much more than what a cashback can give you.
Hello,
Thanks for your comment. We understand you, that's why the partners do not give commission when the conditions are violated. You can choose the way to buy that suits you best.
Sincerely,
LetyShops team
THIS IS A FRAUD, I CONSTANTLY MAKE PURCHASES FOLLOWING THE ENTIRE PURCHASE PROCESS ACCORDING TO THE LETYSHOPS ADVISORS, AND IT NEVER APPEARS, AFTER ASKING FOR HELP THEY GIVE YOU A THOUSAND PRETEXTS AND TELL YOU THAT YOUR PURCHASE DOES NOT APPEAR, IT IS NOT A WASTE TIME, IT IS NOT A RECOMMENDED TIME. ..
Hello,
We regret that you have such an opinion about our site.
There are a number of special conditions for the refund to be recorded correctly. We see that you have already requested the lost refund. We hope that the response from partners comes quickly and is positive.
Sincerely,
LetyShops team
It does not work. I have 2 purchases, one for $ 1,350 usd and another for $ 406 usd. The platform does not register any purchases and everything was done as letyshops indicates. Lousy customer service, they don't respond when you open a case.
Good afternoon.
We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
It did not work for me on alibaba Before my purchase, send a question in the help section of Letyshops to inform me if the process I was doing was valid, more than 3 days and no response. Make the purchase and the Cashback was never reflected
Good afternoon.
We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered. Thanks for understanding.
Sincerely,
LetyShops team