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Don't forget about Cashback rules and advices

Purchases at YVES ROCHER RU with cashback in United Kingdom

Waiting time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Кэшбэк не начисляется за:

  1. Заказы через email-рассылку YVES ROCHER.
  2. Заказы из печатных каталогов через сайт YVES ROCHER.
  3. Заказы с использованием купона.
  4. Заказы в рамках программы «La lettre».
  5. Заказы картой с функцией кэшбэка, картой рассрочки.

Условия акций магазина могут меняться в зависимости от источника перехода.

Reviews on YVES ROCHER RU (152)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
28.08.2019
I made an order, but the cashback did not appear. I contacted the support service, and the lovely girl Katya helped to quickly resolve the issue, along with giving instructions on how to avoid the problem in the future. Thank you LetyShops, it’s even more pleasant to shop with you in your favorite stores :)
The review was translated from Russian using Google Translate. Show original Show translation
22.08.2019
Cashback appeared a week after the receipt of the order and its redemption, thanks a lot Letushop :)
The review was translated from Russian using Google Translate. Show original Show translation
06.08.2019

Very quickly confirmed cashback. Maybe the application began to work better. The approximate confirmation time after receiving the parcel is 7 days. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
13.07.2019

When you go to the site, the offer itself with gifts changes (PAR from Yves Rocher). I had an offer with advantageous gifts (from 2500 perfumes as a gift), and after going to your website, a completely different offer is displayed in the basket (where from 2500 nesses as a gift). I will order without cashback! If there was where to attach screenshots, I would attach

The review was translated from Russian using Google Translate. Show original Show translation
13.07.2019

Good afternoon, Oksana!

Perhaps the offers from the store with discounts or gifts are inactive if you switch from another source, and not from the store directly or from the mailing list. They may not be compatible with cashback. In this case, you need to choose one thing.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.06.2019

When you go to the site, prices change, and more than 6% of the cashback! No benefit, unfortunately! And still changing gifts for the order.

The review was translated from Russian using Google Translate. Show original Show translation
03.07.2019

Hello!

We made a lot of test orders and did not notice that the cost changed during the transition from our service. Please send screenshots where the changes will be visible.

We are waiting for information to understand everything.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.06.2019

The store and goods are excellent) But the link to the cashback does not work from the word at all. After placing and prepaying the order, the cashback did not just not appear, but a letter from Letyshops arrived with a reminder to complete the order. And this is not the first time. And only with this store (from those where I made orders through Letyshops)

The review was translated from Russian using Google Translate. Show original Show translation
13.06.2019

Good afternoon, Julia!

Let's figure it out together :)

The cashback for orders at Yves Rocher is recorded in our system. To find out the cause of the loss for a specific order, we created an appeal to the care service. We will be grateful for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.05.2019

When switching from the Letishops website and registering a cashback, the cost of goods is higher than just buying on a willow roche website. Many discounts disappear. others are declining. The promotional code is not activated. The store does not agree on the delivery date, Delivery just calls half an hour before arrival. Apparently passing by.

The review was translated from Russian using Google Translate. Show original Show translation
27.05.2019

Hello.

We did not notice price changes during the transition from us. To understand this situation in more detail, we created an appeal on your behalf.

We will be waiting for your reply. You can do this through the "Help" - "My appeals" section of your personal account or by email at support@letyshops.com.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.05.2019

When I try to order through letyshops in Yves Roche, they write that delivery to my region is not possible. And without a cashback service, there are no delivery problems.

The review was translated from Russian using Google Translate. Show original Show translation
15.05.2019

Hello, Zarema!

Thanks for the feedback.

To understand the situation in more detail, we made a test by placing an order. Delivery to Kabardino-Balkaria is available both through a direct transition to the store’s website and through our service.

A call to the care service was created to help. Please answer the manager questions through the mail or sections of your personal account "Help", "My appeals".

We will wait for feedback.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019

I make orders in this store through https://letyshops.com/ (cashback), I constantly have problems with this. The site writes that points will be awarded, and then disconnected. I had such a problem already with 4 orders. On the phone, the store does not give explanations, they say that they do not know any cashback.

The review was translated from Russian using Google Translate. Show original Show translation
08.03.2019

Hello!

Thanks for the comment.

The fact is that we cooperate with online stores not directly, but through affiliate programs, and all communications with stores occur precisely through the transmission of information through similar programs. Usually affiliate program managers or marketing and / or user engagement managers are involved in the transfer and verification. For this reason, most store employees may not have information that we work with this store on a cashback program.

Subject to the rules for cashback purchases and store conditions, cashback is credited to the balance. We see that the manager of the care service has already helped with the calculation of cashback in circulation.

Need help - write, we are always in touch.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019
FAST, COMFORTABLE, FAVORABLE CASHBACK ACCOUNTED WITHOUT DELAYS AND REMINDERS
The review was translated from Russian using Google Translate. Show original Show translation
05.03.2019
They took and canceled the already paid order. No call. Only in the mail the message came the next day. Also, their money hung. The operator can not explain anything, only he memorized phrases talking like a robot.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019
All enrolled. Thank.
The review was translated from Russian using Google Translate. Show original Show translation
Buy at YVES ROCHER RU with cashback up to 4%
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