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Purchases at TOMTOP with cashback in United Kingdom

(2.45) Average rating of the store
Reviews on TOMTOP (99)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 35 - 50 days
Attention!
  • Cashback is credited for the actual payment amount only without taking into account the amount of bonus points used.
  • The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.

Reviews on TOMTOP (99)

(2.45) Average rating of the store
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Александр
10.09.2017
Made a purchase on the TOMTOP website for the first and last time. Bought for $ 2 off. But immediately after paying for the goods, I was asked to pay an additional 6 dollars. The support service answers questions in 4-5 days. I asked for a refund. After 14 days, the money was returned.
The review was translated from Russian using Google Translate. Show original Show translation
Александр
07.09.2017
In the piggy bank negative feedback. I placed 2 orders on August 8 and 9, the amount of 910 and 990 dollars. The tracks were given on August 11 and 12, the latest data is August 18, today is September 7. No support !!! There is no online chat, there are only negative reviews or tinder on Instagram, the Russian manager deletes everything on VKontakte, wrote on Facebook, wait for the usual go-ahead, wrote to the mail, so they answered, go to the local post or to customs. LOL what? Shipping by ETS Express, which local mail, which customs? I paid for one order with a stick, the other directly with a card (I managed to do it), on the 44th day I will open a dispute in a stick, on the second order I don't even know what to do.
The review was translated from Russian using Google Translate. Show original Show translation
Серега Камашкин
05.09.2017
The site is not very good. The support is not very good. But ... I ordered 1 + 5 came in 23 days. Although I read a lot of negative reviews.
The review was translated from Russian using Google Translate. Show original Show translation
Сергей Ромашов
05.09.2017
I do not recommend this store, I ordered 1 + 5, on August 11, fast delivery 4-10 days, already on September 5, there is no phone, the tracker is frozen, I’m waiting for the money to be returned to PayPal, people don’t order from there!
The review was translated from Russian using Google Translate. Show original Show translation
Виктор
01.09.2017
I highly do not recommend this store, at what time I have already made sure that all the scammers. So I ordered a copter from this store, I'm waiting for it to be sent (I waited five days), I write to those support saying when you send my order, and they answer me, then I need to pay 24 bucks for the shipment. Naturally, I was a little dumbfounded by this news, firstly why no one told me this before, but only after I wrote to them, and secondly, the fact that they had originally written that the delivery was free. Well, I still paid for the delivery of $ 24 and hoped that they would send the goods to me, but it was not there, the support told me that my goods could not be sent anyway, now I will open a dispute on paypal and I will knock my money out of them. Better to overpay and buy on Alik than waste your time dealing with these scammers. Don't buy anything from them.
The review was translated from Russian using Google Translate. Show original Show translation
Annihilator
31.08.2017
I do not know how it is with anyone, someone is sent right away, someone is not. They sent me just 2 weeks later. But I'm not so much dissatisfied with this, but rather with the fact that there is no connection with the store! I was never answered there. And you also need to understand how to contact them. Something was answered only in VK in the off group, and even then after the goods were finally sent ... How to cancel an order, there is also nothing, if you paid not through PayPal, sit and just pray that they will send at least something. Otherwise, open a dispute only directly with Paypal. And only for such a service, I will never buy anything in this store with any cashback and discounts. Let them change, and there it will be seen.
The review was translated from Russian using Google Translate. Show original Show translation
Сергей
30.08.2017
Orders received, cashback is not credited, the last order changed its status to received, although I did not receive it.
The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
31.08.2017

Good day!

Thank you for your feedback. Don't worry, cashback for your orders is displayed with the status "Pending". You can look at the approximate date of cashback crediting for each order by hovering over the mouse cursor next to the "Pending" status.

The process of order confirmation and cashback crediting is automatic, and as soon as the store sends the corresponding confirmation, the order status will change to “Enrolled”. Time for crediting is necessary for the store to be completely sure that you will not return the parcels, for the order confirmation process and other technical delays that may arise.

If you have questions and suggestions about the work of our service, be sure to write. Have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Андрей Перфильев
28.08.2017
I made an order with TomTop cashback appeared quickly, but the problem is in order confirmation, I received the package more than 2 weeks ago, and on the store's website it is still in the status sent. I don’t even know when the store will confirm my order and the cashback is confirmed, otherwise I don’t see any point at all from the cashback on this site if the order is not confirmed (or I didn’t understand something, but I didn’t find the confirmation button on the site) ... .....
The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
29.08.2017

Good day!

Thank you for your feedback. Don't worry, cashback for your order will be credited according to the estimated order confirmation date. If this does not happen, be sure to let us know, the care managers will try to help you.

If you have questions and suggestions about the work of our service, be sure to write. Have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Ахмадуллин Ренат
27.08.2017
Two orders in tomtop hang in the status - sent. Cashback is not credited.
The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
27.08.2017

Hello!

Thank you for your feedback.

If, after a day has passed since the order was placed, the cashback was not displayed in your personal account, although it was issued taking into account all the rules: https://letyshops.ru/pravila, please create an appeal through the "Help" section of your personal account. We will try to understand the current situation and help.

Good evening!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Денис
25.08.2017
I give 2 points for support that lies that the product has been sent and does not want to cancel it and give a track. And for the fact that the cashback is triggered every other time. The purchase amounts were large: from 500 to 1000 dollars!
The review was translated from Russian using Google Translate. Show original Show translation
Андрей Кондриков
19.08.2017
It's a good store, I don't know why some people are complaining here, everything came to me quickly (12 days) and the cashback on the next day was already in Letishops's office. Probably because I am from Belarus and it is not the Russian Post that delivers)
The review was translated from Russian using Google Translate. Show original Show translation
Серёжка
18.08.2017
Strange shop. Got small things back in May, ordered. The next day, supposedly, everything went and ... They are not. Even after 2 and a half months. How to open a dispute, make a refund is not clear. I will not make large orders here.
The review was translated from Russian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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