Purchases at Temu with cashback in United Kingdom
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (638)
Therefore, we publish only our customers' reviews.
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Good evening, I wanted to ask, I'm ordering 2 times because of this, how much cashback will I get back?
Greetings!
1.55% is the standard rate for all subsequent purchases. Increases will be taken into account.
100% cashback - does this mean that the entire amount I order will be refunded to me?
That's right!
Is this only cashback for 1 product? Can I collect 2075 UAH worth of products?
Greetings!
For one order. We see that your 100% cashback has already been reflected in your personal account.
Perfectly!
If I have been a user of the theme for a long time, but have not made any purchases yet, will I be credited with 100% cashback or not?
Good day!
The new Temu customer rate only applies if the account is logged in for the first time.
Therefore, we cannot guarantee a new rate.
Good afternoon, please tell me, if I haven't made any orders with Temu, but I was registered there, will the cashback be 100% when ordering from the mobile app?
Good day!
The new Temu customer rate is only applied if the account is logged in for the first time. Therefore, we cannot guarantee that partners will give cashback as if it were a new user.
They should close down stores like this one, with their low standards of product quality, sales/after-sales service, and data security. Not to mention the heavy, intrusive advertising. And the 100% cashback promotion has many conditions that can be rejected, so I'd rather not risk it.
Hello!
Each partner has its own customer relations policy, and in most cases we have no influence over it. For our part, we strive to involve as many companies as possible in our cooperation to offer users the widest range of products and services.
We hope that among the services we offer, you find the one that suits your needs and that you enjoy using it.
Good afternoon, this is not the first time I've placed an order. If I place an order today, the cashback will be 70%, did I understand correctly? Or only 10? Thank you.
Good day!
The highest rate is charged only for the first purchase, and for all subsequent purchases, the lower rate is charged.
Therefore, you will have 10%.
Happy shopping!
