Purchases at Temu with cashback in United Kingdom
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
The store can split orders so that the increased cashback is applied to the first orders that appear in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (449)
Therefore, we publish only our customers' reviews.
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Temu is a very good application, there is a lot of choice of offices, plus they charge money in parts, I give three stars. And I cancel one star because of cashback, they charge little.
Hello!
Rates are set by partners, but we try to arrange frequent promotions and give Hot Cashback.
Happy shopping!
LetyShops service is very cool!!! Minus two stars for Temu, because the cashback is not credited to the product that was saved in the cart of the Temu app, but is credited only when you visit their website and immediately place an order there. In this regard, AliExpress wins more, and the cashback is calculated regardless of whether the product was saved in the basket or not, and it does not matter how you make purchases, whether through the site or through an application with the LetyShops service. To be honest, I'm upset because I missed the opportunity to earn cashback because I used the Temu mobile app cart instead of their website. It would be good if Temu was given access not only to the site, but also to the application. Sorry for the repetition, it's to listen to users)
We hope that in the future we will also receive rewards for in-app purchases. In the meantime, please buy through a browser.
I received my first order on the subject on 05/30/2024. I'm still waiting for the cashback to be credited. it is indicated that the waiting time is up to 90 days....this is very long and not convenient. in Ali, for example, is counted up to 24 hours. the only plus is fast delivery.
Hello!
Thank you for shopping with us. =)
We indicate the maximum terms. Cashback is usually confirmed faster.
Temu refunds take many weeks to credit...
Good afternoon!
Partners need time to process order data. You can find the conditions on the transition page. In addition, you can see the cashback credit date in your personal account.
too little for a regular customer
Yes, we know that the percentage for repeat customers is not high in this store. However, we always try to offer a promo with the highest cashback as often as possible.
no star, because I agree with many comments, the cashback that is granted to recurring customers is a mockery, it is a lie that they cannot do anything, it is evident that it does not suit them, they should be clear but we know very well in this world how money is handled , now I will clarify and publish, be careful with this page because the high cashback is only granted to new customers or is it a one-time basis..... I voluntarily put a star because if not, I couldn't send my comment until they had that. ..
Hello!
We are deeply sorry that you have such an opinion. Each store has its own conditions and cashback rates and we cannot affect their policies. All current terms are published on our website so that all users can know them before making their purchases with us.
All the best,
the LetyShops team
