Hello everyone, today I’ll tell you how I received my cashback when buying in the ShutterStock store, but I didn’t receive it in any way. So, I needed to buy 3 videos for $ 79 each, I checked into the above store and saw that it was in our favorite service There is a cashback of 12.5%. At the same store, I had a 10% discount coupon. I thought that 12.5 was clearly better than 10% and did not use the coupon code. I made a registration, activated cashback, added everything to the basket and made a purchase for $ 237 and a miracle did not happen, there was no cashback. I run in support of writing, they say, and so I attach screenshots with payment with activated Cashback, the order history is one and the first. To which I receive an answer that, unfortunately, they did not receive a reward from the store, therefore I will not receive it either. I could save 1,500 rubles right away, I thought that I’d better get 1,900 rubles in cashback and pump the account myself, as a result, they threw 500 rubles at me, they say I have to wait 4-6 weeks until the store answers? Seriously CARL? 4-6 weeks? do you send letters by carrier pigeons? What century are we guys living in? I gave the order number the transaction number, is it really impossible to call and clarify? the question, in my opinion, is 15 minutes. So I lost 1,000 rubles on the go with real money and I have to wait for something right now. So guys, what I think about this, if you are a serious service and say something on your website, and your user shows all the proofs that he has fulfilled all the conditions, please fulfill your obligations to the user, and then deal with the partner , but don’t transfer your problems to the user. How to charge from Alishka for 6-10 rubles is you are handsome, like 2000 rubles, so immediately the questions, you guys are very little lose face. In general, I no longer have affairs with this store) If something is being charged or I will be compensated for my losses, I will write it off)