An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
I think it's a scam, they offer 6% and then tell you it's only 1.2% because you're an old customer... shouldn't they take better care of old customers???.... I'm not leaving Letys, I'm leaving Shein.
Hello.
Each store sets its own cashback percentage terms, which may vary between new and returning customers. We appreciate your continued use of LetyShops and hope your next purchases are even more satisfying ❤
I've been using cashback frequently, but a few months ago, when I opened the Shein website through Letyshop, it asked me to pay for shipping when I shouldn't have because even if you qualify for free shipping, the amount doesn't appear in the app. It's unfortunate that this happens, since I always recommended it.
Hello, Veronica!
Thank you for sharing your experience. Offers may vary between the web version and the mobile app. Therefore, in some cases, free shipping or other promotions may be displayed differently depending on where the purchase is made.