Purchases at SHEIN with cashback in United Kingdom
An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited only for the actual payment amount, without taking into account the amount paid from your SHEIN wallet or the number of bonus points applied to the payment.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (1056)
Therefore, we publish only our customers' reviews.
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Everything is perfect, except that if you're not at home, they leave the package with whoever is nearby. If you're not on good terms with your neighbors, the package could get lost. I strongly recommend using reputable couriers, because it's illegal to give mail or packages to uninvited people.
Good morning!
We are very sorry that the delivery experience was so unpleasant :(
We recommend contacting the store's customer service directly: their customer service team will be able to better verify the incident with the courier and offer you a solution.
We really hope that the situation will resolve itself for the best ❤️
It's a disgrace. Before, you could buy without any problem, and even if they paid you less than they said, they'd still give it to you. Now they just tell you that you don't meet any of the conditions (which is false).
Hello, Maria.
We are very sorry for what happened and we completely understand your feelings. We have credited the cashback in the form of a bonus from our funds.
To ensure that cashback is recorded correctly in the future, we recommend following the rules published on each store's page.
All the items are very good
I bought things in this store: sweaters, pants, T-shirts. Don't be fooled by what is stated in the characteristics about the natural components of the fabrics. All this is not true! The things are all synthetic, none of them contain even one percent of wool or cotton. The website indicates 100% wool, in fact it is 100% polyamide. I am very dissatisfied with the quality. Waste of money. If SHEIN values its reputation, it will refund the money. The parcel arrived on time in high-quality packaging, which is a plus.
Good day!
It's a shame that the purchase left such an impression :(
Please contact the store's support service. Managers will be able to check the situation in more detail. We believe that they will help find the best solution ❤
I think it's a scam that the 35% discount appears on Shein and then explains that this is for new Shein customers; for old ones it's only 7%.
Hello!
We apologize for the confusion. The cashback percentage depends directly on the terms and conditions established by each store. In the case of SHEIN, the higher rates apply only to new customers, while the percentage is different for regular customers.
I think it's a scam, they offer 6% and then tell you it's only 1.2% because you're an old customer... shouldn't they take better care of old customers???.... I'm not leaving Letys, I'm leaving Shein.
Hello.
Each store sets its own cashback percentage terms, which may vary between new and returning customers. We appreciate your continued use of LetyShops and hope your next purchases are even more satisfying ❤
