An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
Two weeks ago, I contacted Shein customer service to report that GLS had sent my package to the wrong address (to another city, in fact). They've ignored me for the past two weeks, claiming that the delivery had been made correctly and on time. I don't have my products, I don't have my money, they won't refund my order, and I had to file a complaint with PayPal. Now they're telling me they won't pay me anything until I withdraw the PayPal complaint. The best part is that the shipment was guaranteed to be delivered on time. It isn't, and I don't know what else could happen to me with this purchase. This company scams and engages in online fraud. If you don't want to fall victim to their shady practices, I recommend you consider purchasing from other platforms.
I think it's a store where I can get most of the items I need at a good price. It takes a little longer to deliver products than other stores, and the cashback refund process takes almost four months to confirm, which seems like a long time to me.
Hello!
We really appreciate your comment. We're always working hard to reduce confirmation times, but it's not all down to us.
Everything is great, this is not the first time I order.
Why is Russia and their rubles here and not the Ukrainian hryvnia? Why do I have to pay in euros? We get paid in hryvnia!!
Good day!
We hope that this opportunity will appear. For now, you need to buy through conversion.
It's excellent. I placed my order on June 11, 2025, and it arrived on June 26, 2025. I didn't have to wait more than a month like with other apps. Highly recommended.