Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
According to the store's terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 6 months after the purchase has been made.
The shop is great, I have ordered from Renee a few times and the shoes come the same as in the picture. I like to shop there. Thank you very much to the lady from letyshops for your help :) The staff at letyshops was helpful and very nice :)
Good morning!
We are glad that we could help in solving the situation. We hope you enjoy your future purchases. :)
Yours sincerely,
LetyShops team
Missed purchases. Cashback was charged for 4-6 months ... too long
Good morning!
We understand that you might not always want to expect cashback to be recognized. We receive data from the store within the maximum waiting period, but sometimes it takes longer. Unfortunately, we cannot influence this process, so we look forward to hearing from you. In any such situation, you can always contact us to check and understand the question.
Yours sincerely,
LetyShops team
Nice clothes, shopping successful, but cashback badly counted: ((
Good morning!
We would like to draw your attention that the store charges cashback on the value of the order, excluding tax and shipping costs. Therefore, the order amount on your account may be different than what was actually paid.
Yours sincerely,
LetyShops team