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Don't forget about Cashback rules and advices

Purchases at Mothercare with cashback in United Kingdom

Time for crediting cashback
Average waiting time for cashback: 24 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 30 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Внимание! Кэшбэк не будет начислен за заказы из категории Reserve&Collect (закажи на сайте - забери в магазине).

Важно! Кэшбэк начисляется на сумму заказа без учета НДС.

Reviews on Mothercare (26)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
21.04.2019
The site did rukozhopy. 5 times tried to place an order throws it back into the basket. In general, it does not work with the phone.
The review was translated from Russian using Google Translate. Show original Show translation
03.04.2019
cash back charged)))
The review was translated from Russian using Google Translate. Show original Show translation
26.01.2019
Insanely brake and not logical site. Authorization at the end of checkout. On the order is given 15 minutes, then the product is removed from the basket and a bunch, and again a bunch of other stocks. Until you overcome them all, it takes more than 15 minutes. Programmers hands pootryvat.
The review was translated from Russian using Google Translate. Show original Show translation
14.01.2019
The chain of stores itself is excellent, but their website ... The desire to buy online disappears very quickly. The site is buggy !!! It works sooo slowly, constantly hangs. I spent half an hour in vain attempts to make a purchase. Just hung, and then reset the basket. In addition, the poor range - the store is much more. Delivery - a few days. In short, uninteresting: (But there are no problems with caches
The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

DD, it’s strangely very strange that in one of the sections I can’t order anything for myself, it’s not added to the basket, then the site is hanging.

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Good day!

Thanks for the comment.

Try to contact the hot line of the store for one of these numbers: 8 (499) 270-40-40 (Moscow), 8 (800) 250-52-25 (other regions).

We hope, Mothercare managers will help to understand the situation.

Favorable for you shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.10.2018
Accrued a month after receiving the order from the courier. Payment was on the site at the time of purchase.
The review was translated from Russian using Google Translate. Show original Show translation
18.08.2018
Kisbek charged without problem.
The review was translated from Russian using Google Translate. Show original Show translation
13.05.2018

Cashback has not been credited. And this is despite the fact that the order was delivered by courier and was paid by me immediately. There was no refusal and was received in full. And this is despite the fact that the cashback of the rejection came about a month after the purchase. Very disappointing. I like the store very much, but this situation is really unpleasant.

The review was translated from Russian using Google Translate. Show original Show translation
13.05.2018

Good evening!

Thank you for your comment.

The reasons for declining cashback can be: the use of promotional codes and discounts that are incompatible with the cashback, changes to the order after registration, errors in reconciliation of data partners.

We will definitely try to help you and understand the reasons for the rejection of funds. For consideration of the issue we need your assistance, so please specify some information about the order and send it a screenshot from the personal account of the store.

You can find the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests .

Thank you in advance for your reply.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.03.2018
Excellent shop. Everything is always prompt and on time. Cashback credited without problems.
The review was translated from Russian using Google Translate. Show original Show translation
11.02.2018

It is strange that the amount of purchase I have one, and confirmed the other (smaller). enrollment week three.

The review was translated from Russian using Google Translate. Show original Show translation
12.02.2018

Hello!

Thanks for your feedback.

The fact is that cashback on orders from the Mothercare store is charged on the amount without VAT. With this feature you can find in the description of the store on our website.

There will be questions - write, always happy to answer. Have a nice evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.02.2018

I placed an order, paid for it, chose delivery to the store, waited for information that the order arrived in the store and it can be picked up. I visited the site of the store to check the status of the order, but the status did not change. 14 days have passed ... On Sunday evening, they called me from the delivery service and offered to immediately come to the store “right now, right now,” otherwise the order is canceled, as it has been in the store for a long time. To my question, and actually where the notification is, I was told that they had a failure and there would be no notification, but the time of receipt of the order is the time of delivery to the store, not the time of the notification and the fact that I can’t find out that the order is not already in the store their problems, I had to go to the store for two weeks in a row and ask. So either I will take away the order "right now, right now" or cancel it.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2018

I made 2 orders, but the cashback did not accrue, despite the fact that the order was issued correctly. There are no complaints about the quality of things.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2018

Good afternoon, Daria!

Thank you for your feedback. Unfortunately, the loss of cashback happens and for us such situations are no less unpleasant.

Perhaps the reason for the loss in violation of the algorithm of purchases or the device from which orders were made. Some extensions, programs, viruses, may replace our affiliate link. Thus, the store believes that you came from a third-party link and does not charge us a reward.

In order to avoid wiping out the cashback in the future and resolving the issue of accrual, please leave an appeal from your personal account through the Help section.

We will wait for appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.