Кэшбек начисляется только по заказам из регионов, в которые магазин доставляет заказ.
Важно! Если ты сделал заказ и хочешь оплатить его онлайн (картой, частями или с помощью мгновенной рассрочки) — после успешной оплаты обязательно вернись на сайт Shop.kyivstar.ua. Тогда и кэшбэк вернется.
Сумма кэшбэка за один заказ не может превышать 575 грн. То есть при общей сумме заказа более 5 тыс. грн, кэшбэк все равно составит 575 грн.
Важно! Кэшбэк не начисляется за:
- пополнения счета;
- особенный номер;
- заказы, приобретенные в кредит.
The goods were delivered to a new mail the next day, cashback was credited after 12 days, the amount is one third less than what was first displayed when ordering, but still the discount on Black Friday and cashback is higher than usual
Good day!
During the processing and reconciliation of orders by partners, the cashback amount may change, but in the end it will be credited to the balance correctly.
We contacted in the appeal to understand the situation :) The manager is waiting for your answer.
Sincerely,
LetyShops team
I ordered a special number "Simple" (UA) on December 6 for 300 UAH. Already on December 9th, no numbers, no cashback of 25 UAH for a paid order, no googu are running out. ??????? I can't evaluate it yet
Hello!
To understand this situation, we created an appeal to the care service. You can view it in the "Help" section. Also, the manager's message is duplicated in the mail.
Sincerely,
LetyShops team
Strongly not recommend! Cashback was not paid, although all confirmations were provided
Hello Pavel!
We understand how unpleasant it is when cashback does not appear automatically. For our part, we always try to go broke in the situation. For this, a request was sent to partners. Unfortunately, we did not receive a response or commission for this purchase. We compensated part of the cashback for the order. We hope that he will not be lost again.
Sincerely,
LetyShops team
ordered a router. cashback was defended but not credited yet. the goods arrived with home delivery in 2 days. recommend
Good day!
Cashback will be credited to the balance after the transfer of information by order partners.
For Kyivstar UA, the average enrollment time is 30 days. Confirmation can occur both earlier and a little later than the estimated dates.
Sincerely,
LetyShops team
Passed through the fly to the Kyivstar website. I replenished my account for the Internet - I DID NOT RECEIVE CASHBACK. Should it be so or not, I don’t know. But in any case, you need to communicate. PS: just started using the fly, the first impression, to put it mildly, is not very good. I haven’t made expensive purchases yet - and if this is the case with cheap goods, then the question arises: “Is there any point?”
Hello!
Thanks for the comment.
Under the terms of cooperation with the Kyivstar store, cashback is not provided for replenishing the balance and paying for services. Remuneration is charged only for purchases made in the online store.
If you have any questions, you can always write to us. We will be happy to answer :)
Sincerely,
LetyShops team
I ordered a phone, came two days later. Everything is fast and high quality. Cashback was credited a week later and immediately transferred to the card. Many thanks to the store and service Lety shops.