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Purchases at Kiwi.com with cashback in United Kingdom

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on Kiwi.com (8)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
23.01.2020

It’s a very difficult site, it’s very ... at first it gives out one ticket price - you book, you pay - the tickets are over .... and it gives out again the same ticket for the same price ... after 3 laps - I want to send it away and never again with a qiwi com don't mess

The review was translated from Russian using Google Translate. Show original Show translation
23.01.2020

Hello!

It is unfortunate that there were difficulties in the design. If in the future the situation repeats, please write to Kiwi.com support.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.06.2019

Flight LAX - DEN, 2 tickets there Delta Airlines 2.09 at 8:05 - back United Airlines September 14 at 9:20. We go directly - the price is 21 715 rubles, we go through LetyShops - 23 549 rubles. 1.5-2% cashback is good, of course, only pre-“heat” by 8%!

The review was translated from Russian using Google Translate. Show original Show translation
13.06.2019

Good afternoon, Pavel!

The amount of the reservation at Kiwi.com when transferring directly and through our service may vary. It can be both higher and smaller.
This information has already been published on the store page.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.03.2019

I bought tickets to Barcelona - cashback came, everything is great!

The review was translated from Russian using Google Translate. Show original Show translation
26.02.2019

Got cashback only after contacting LetyShops support. Thanks for the quick fix.

The review was translated from Russian using Google Translate. Show original Show translation
26.02.2019

Sergius, good afternoon!

Thank you for your feedback.

Unfortunately, for some reason we did not receive the order information. To understand why this happened, our manager sent a request to partners. As soon as we receive a reply, we will immediately report to you # 1569250.

There will be additional questions - be sure to write. Good day!

Sincerely,
the LetyShops team

The review was translated from Russian using Google Translate.
28.10.2018

A very strange trend is observed. I decided to book a flight with transfers on this site. And before buying I saw that you can issue a cashback. I added the flight to my favorites beforehand and went to the LetyShops office to follow the link. After clicking on the link, when I try to open a flight from my favorites, it says to me that it is no longer available. Then, when you try to manually hammer in the search terms, the flight you’re looking for doesn’t find either. Even if you re-open the site in a separate contribution, the data has already been saved in the browser cache and still shows that it is no longer possible to find such a flight. I managed to fix it only if I open in incognito mode or clear the browser cache (but then I lose the opportunity to get a cache back). The result is that in principle, it was not possible to use a cashback with this site in my case. I can’t say that Lety or Kiwi are bad, individually they are both good services in their field. But only among themselves, they obviously do not work very well.

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2018

Hello, hello!

Thank you for reporting the situation.

Specified information from partners. Alas, some companies do not pay affiliate commissions. Therefore, when switching from our service, some offers are not displayed. The reservation service cannot pay us for such options, therefore, we also cannot pay a fee. Be sure to consider publishing this feature on the Kiwi.com service page to alert our users.

There will be questions - please contact. Always happy to suggest.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.06.2018

And I did not encounter a loss of cashback. And very pleased with the letyshops service. And the incomprehensible Kiwi would not just trust. Here it is now. I read it. And went to another place.

The review was translated from Russian using Google Translate. Show original Show translation
11.06.2018

Hello, Vyacheslav!

Thank you for writing to us. We are very sorry that you have such an opinion. Orders from the Kiwi store successfully enter our system, and cashback is credited to them.

In order for your every order to be fixed, it is very important to adhere to the rules of making purchases with a cashback , as well as the conditions that are published on the pages of stores / services with which we cooperate.

If you have any questions, be sure to write, we will be happy.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.03.2018

Long considered my question. Until he asked again for support, they did not answer. As a result, cashback was not credited, it is about 4000 rubles. Kiwi stated that I allegedly followed a different link. This is not true. I won’t buy any tickets through kiwi anymore.

The review was translated from Russian using Google Translate. Show original Show translation
11.06.2018

Hello Michael!

Thank you for your feedback. We understand your emotions about this and share them. Unfortunately, we really received a rejection with such a comment from the affiliate program through which cooperation with this service is carried out.

We understand that the situation turned out to be unpleasant. If the order does not reach us for some reason, which we are trying to find out, we do not receive a reward from the store. That is, the store does not know at all that the user came to it through our service.

In your case, we submitted a request and a negative answer came. Regarding the delay in answering, I'm sorry. We expected an answer, without which we could not tell you the news.

Since we did not receive a reward from partners, we decided to pay half the cashback from our own funds. We understand that this is not the whole amount, but this is the maximum size of the cashback that we can provide in this situation.

Thank you for your understanding and please listen to our recommendations.

Michael, we really hope that you will not encounter such unpleasant situations in the future.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.01.2018

I bought tickets. Not credited cashback, do not see. I wrote in support, I'll see if the issue is resolved or not. When switching from another site to another device, these same tickets were cheaper. But given the cashback promised at letyshops, it should have been cheaper here.

The review was translated from Russian using Google Translate. Show original Show translation
16.01.2018

Good afternoon, Michael!

Thanks for your feedback. Alas, sometimes there is a loss of cashback. The reason is often in violation of the purchase algorithm, the use of third-party discounts, coupons. The most important rule for getting a cashback is to activate a cashback through an extension or direct transition from our website to the store’s website.

If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even the functions of anti-virus programs can rewrite our affiliate link and take the reward for your order to yourself.

But we always try to help find the reason for non-accrual and compensate for cashback.

We thank you for contacting the Care Service. We promise that we will do our best to resolve your issue.

If you have any questions - write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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