Purchases at Intertop UA with cashback in United Kingdom
Кешбек не нараховується або буде відхилений за:
- замовлення, оплачені карткою з функцією кешбеку (наприклад, Монобанк, А-Банк, Спортбанк тощо). Ця умова діє на період промо Intertop і даних банків;
- замовлення з промокодом, не опублікованими на сайті LetyShops;
- замовлення, оформлені через мобільний додаток Intertop.
Зверніть увагу: ви можете оплатити карткою усі товари або скористатись можливістю оплатити частинами.
Якщо ваше замовлення було розділене і кешбек зарахований тільки за частину замовлення - напишіть нам в Службу турботи про клієнтів.
Reviews on Intertop UA (90)
Therefore, we publish only our customers' reviews.
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I waited a little longer for enrollment, but I came and it makes me happy!
I made an order of two products, paid immediately on the site with a card, the cash was counted, and after 50 days it was also canceled, it turns out that the store broke my order into two different orders before sending it and sent it to me in two parcels. Therefore, in the end, they did not see the cache ... Lety dealt with this situation and eventually paid me the cash from their account ... It turns out that there are nuances in which the cash is not counted.
Good day!
Thank you for your feedback.
Cashback rejection could occur due to a change in the order number due to the separation of parcels. Unfortunately, such situations do occur. To save cashback in the future, we advise you to carefully check the order number in your Letyshops personal account and in the store profile. We hope that such difficulties will not arise.
If you have any questions - write. Always happy to help.
Sincerely,
LetyShops team
I have the same. the order was placed and paid online, but the cashback was not credited. used a browser extension
Elena, good afternoon!
Thank you for your feedback.
It is important for us that while using our service, users enjoy shopping and do not face difficulties. To resolve the issue, we have created an appeal to the care service. You can get acquainted with it and give an answer in the "Help" - "My requests" section.
Sincerely,
LetyShops team
Carried out a transition from the site (in the history of transitions). When ordering, the extension icon was also highlighted in green, where it was indicated that the cache-back was activated. As a result, the cashback was not credited when ordering. The support said that the reason is either in browser extensions (which could not be true, since I had AdBlock disabled, as well as Proxy). The only thing that could play a role was that when paying at the store, I used an Intertop + card (this is a bonus card for a client of an Intertop store), from which bonuses were also debited. If this is really the reason why the cashback was not credited, I think that it is right for the client to inform the client about this by indicating in advance the appropriate description to the Intertop store on the Letyshops website.
Good afternoon, Pavel!
Thank you for sharing your situation with us.
We will definitely clarify the information with partners regarding the influence of the store's internal bonuses on the cashback accrual.
Additionally, according to your order, we will send a request to the affiliate program. This will help to understand in more detail the reasons for losing cashback. Our manager will inform you about the results in circulation # 1363806. We sincerely hope that such situations will not arise.
If you have any questions - write, we will be happy to help.
Sincerely,
LetyShops team
