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Don't forget about Cashback rules and advices

Purchases at ИЛЬ ДЕ БОТЭ with cashback in United Kingdom

Time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 70 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5.75% За оплаченный заказ нового пользователя магазина ИЛЬ ДЕ БОТЭ
1.9% За оплаченный заказ постоянного пользователя магазина ИЛЬ ДЕ БОТЭ
1.15% За оплаченный заказ с использованием купона/промо-кода*

*Пример купона/промо-кода: PROMO345.

 

Кэшбэк не начисляется, если:
- сумма заказа больше 50 000 руб.;
- в чеке больше 3-х одинаковых товаров;
- администрация магазина расценила заказ как подозрительный (поведение покупателя противоречило обычному поведению покупателей магазина).

 

Уважаемые пользователи, обращаем внимание, что после оформления заказа в магазине ИЛЬ ДЕ БОТЭ кэшбэк может отображаться 0.00 рублей, но в ходе обработки заказа сумма кэшбэка изменится и будет правильно отображаться. Приносим извинения за неудобства!

 

Внимание! Кэшбэк по заказам с магазина ИЛЬ ДЕ БОТЭ может появиться в вашем кабинете в течение 2-3 дней после оформления.

Кэшбэк не начисляется за заказы, сделанные в мобильном приложении ИЛЬ ДЕ БОТЭ (Android или iOS).

Reviews on ИЛЬ ДЕ БОТЭ (109)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
06.05.2018

Placed an order a week ago, the cashback is not expected to appear, it is evident that we are not the only ones, judging by the reviews. Everything was done correctly, without any promotional codes and filled baskets, they simply don’t want to pay cashback at a high rate as a new client or bot, or don’t want to pay at all))

The review was translated from Russian using Google Translate. Show original Show translation
06.05.2018

Hello, Alexey!

Thanks for your feedback. Unfortunately, we, like you, have not received a reward for this order.

To understand this situation, we have created an appeal to the care service on your behalf. You can reply to the appeal by clicking on the link: https://help.letyshops.ru/hc/ru/requests.

We will wait for an answer from you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2018
First order and everything is great! Cashback accrued after 2 days. The order was delivered after 3, as a gift the probes were put!
The review was translated from Russian using Google Translate. Show original Show translation
14.04.2018

The IDB considers it unnecessary to charge CBs to its customers who use Letyshops. Especially for orders through the service I downloaded the Yandex application on the ipad, where I make purchases so that there are no unnecessary transitions. Past times through claims accrued to the KB, this time for purchases in the amount of 11,000 and 9,000 refused to accrue. Disgusting.

The review was translated from Russian using Google Translate. Show original Show translation
14.04.2018

Hello, Oksana!

Thank you for your feedback. Do not worry, please.

To find out the reason for non-cashback and help you, we have already sent a request to partners. According to your personal message, Roman care manager controls the question and will contact you as soon as we get an answer.

We hope that the issue will not take longer than expected.

Good evening to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.03.2018
Спасибо, пътуващи, кешбек начислени.
The review was translated from Russian using Google Translate. Show original Show translation
08.03.2018

The purchase was completed, the goods were received, but the cashback was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
08.03.2018

Good day!

Thanks for the feedback. We are very sorry that when using our service you are faced with the problem of not earning cash back.

We ask you not to worry, we will definitely find out the reason for losing cashback and resolve the issue. To do this from your account, we created a call to the care service with some clarifying questions that concern the checkout algorithm.

We will wait for feedback. Wish you all the best!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.02.2018

Twice made a purchase in IM through Letishops. Both times there was no cashback. I wrote in support, for the first time I accrued after providing all the information and screenshots, for the second time I was offered to wait 1-2 weeks until they figure out the store. Complete nonsense, it is a pity that one information is claimed, but in reality it turns out differently.

The review was translated from Russian using Google Translate. Show original Show translation
23.02.2018

Good day!

Thanks for the feedback. Oksana, unfortunately, we, just like you, did not receive a reward for orders, the cashback on which was not fixed automatically.

Difficulties in crediting cashbacks may be related to the shopping algorithm or the device from which orders are made. Alas, some browser extensions, antiviruses, programs, and viruses can prevent cashback from being credited by rewriting affiliate links.

On the first order, we compensated cashback from the company's funds, without waiting for a response from the partners. On the second order, we still initially went to the store to find out the reasons for losing cashback.

Oksana, we ask you not to worry, the care manager keeps control of your message and as soon as the response from the store is received, you will be contacted immediately.

Hope for your understanding.

If you have any questions, be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.02.2018
I wanted to make an order, but after reading reviews that the cash back is not charged in this store, I will refrain. I would like some guarantees.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2018
Also made an order, paid, received, cashback not credited, the store did not confirm!
The review was translated from Russian using Google Translate. Show original Show translation
03.02.2018

I have the same situation as below, the transition was, the order is issued and received. And the order here is not displayed!

The review was translated from Russian using Google Translate. Show original Show translation
04.02.2018

Hello!

Thanks for the feedback. We are very sorry that this situation happened and the cashback was not automatically credited. If the cashback did not appear, third-party extensions probably affected our affiliate link, or the order was not placed according to the rules for cashback purchases.

If you have any questions or difficulties with charging cashback, you can always write to us. Our care team will be glad to help in any situation.

We would appreciate feedback. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.02.2018

The transfer was made, the order was paid, there is no cashback and is not reflected in the program !!!!!!

The review was translated from Russian using Google Translate. Show original Show translation
01.02.2018

Hello Vitaly!

Thanks for your feedback. We are very sorry that this situation has happened.

Usually, cashback on orders is fixed in your account during the day. If the cashback is not displayed, please create an appeal through the “Help” section of your account. We will be happy to understand and help you in this situation.

We will wait for your appeal. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.01.2018

Cashback did not come !!!!

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2018

Hello!

Thanks for your feedback. We are very sorry that this situation has happened and we share your emotions.

If you have any difficulty with the accrual of cashback, please email us through the "Help" section of your personal account. We are interested in the reward of our users to be fixed successfully and ready to help in any situation.

We will wait for your letter. Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.01.2018

The second time I order - the second time I have problems with cashback, I waited for cashback for 2 months, I didn’t wait, eventually I wrote that the cashback was rejected, maybe there was a return. Screenshots from the Personal Cabinet sent, where it is clear that the order was delivered, even the ordered cosmetics had already ended, but the promised cashback was not credited. I do not recommend!

The review was translated from Russian using Google Translate. Show original Show translation
25.01.2018

Good day!

Thank you for your feedback. Irina, we ask you not to get upset. With the provided screenshots, we turned to our partners to find out the reason for the rejection of cashback. As soon as we receive the answer, the manager who deals with your questions will contact you and try to help.

If you have any questions about the service, be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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