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Don't forget about Cashback rules and advices

Purchases at Hotels.com with cashback in United Kingdom

Time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Уважаемые пользователи!
Обращаем  ваше внимание, что средний срок подтверждения кэшбэка рассчитывается после даты фактического выезда из отеля.

Кэшбэк за бронирования в Hotels.com начисляется только для жителей России и СНГ. При оформлении заказа ІР-адрес должен быть зарегистрирован в РФ или СНГ. При оформлении с ІР-адресов других стран, кэшбэк может быть утерян/отклонен.

Кэшбэк начисляется только за бронирование отеля на сумму заказа без учета НДС и будет подтвержден после фактического проживания.

Сумма кэшбэка может изначально отображаться неверно, но при подтверждении заказа кэшбэк будет актуализирован.

Кэшбэк не начисляется:

- при оплате эксклюзивными ваучерами;

- за оплаченный заказ с использованием купонов, промокодов.

Reviews on Hotels.com (31)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
11.07.2019
After 2.5 months everything came.
The review was translated from Russian using Google Translate. Show original Show translation
08.05.2019
I often use this store and the result is satisfied. Yes, the waiting period for the accrual of a cash back is quite large, but it is always charged in full. Letyshops always have great support. I want to note in separate words of gratitude to Letyshops for charging the cash back to her husband for booking a hotel in the Maldives on Hotels.com as part of the "Cash back rate has been increased 10 times". Honestly, we still thought of disowning such a large amount to be returned (which is more than 100 thousand rubles), but everything was credited in the specified period. Thanks for the decency! Unfortunately, they didn’t give an opportunity to take full advantage of the action - in fact they significantly reduced the promotional code’s validity (it acted just a few hours), it’s very disappointing and the rationale for terminating стали the code was used for commercial purposes ’- that’s your task to block such cases and to prove these facts, and so suffered and ordinary users of your site. Well, in general - thank you for having such a site on the Russian Internet.
The review was translated from Russian using Google Translate. Show original Show translation
13.03.2019
Cashback nevertheless came, although 4.5 months had passed, no additional gestures were required.
The review was translated from Russian using Google Translate. Show original Show translation
09.03.2019

Not credited cashback. Letishops gave themselves 800 r, and should have come 1500.

The review was translated from Russian using Google Translate. Show original Show translation
09.03.2019

Hello!

Thanks for the comment.

We sent a request to partners to find out the reason for losing cashback. Unfortunately, there is no answer yet. Accrued the maximum amount of cashback from the company's funds to support you. We hope to receive confirmation from partners in the near future to return the balance of cashback. As soon as there is news, the care manager will contact you.

Hope for understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.02.2019
Cashback from Hotels is always credited with some problems. But, I pay tribute to Letishopsu - is charged. And 3 stars for the fact that if you had no problems with Hotels - there will be a matter of time. This is not a cashback, but the difference in the level of support in the United States and the Russian Federation. Example: if you booked at Hotels, and the hotel says "you need to pay extra" - Hotels will spread hands.
The review was translated from Russian using Google Translate. Show original Show translation
25.01.2019

Unfortunately, I have to join those who put one star for this type of cashback.
1. Not all cashbacks are registered.
2. Those that are registered - pending from the end of October. This, by the way, is 90 days. Why do you write about 45-60, if this is not true?
3. Ticket created, the response time is good, they requested a screenshot of the lux in hotels, then they did not move.
Dear, debug the procedure of interaction with the counterparty, or exclude it from partners. Why should I, as a user, spend my time communicating with customer support? And not only me, all the complaints are the same. Draw conclusions, otherwise people will simply run away, services with buns are enough.

The review was translated from Russian using Google Translate. Show original Show translation
26.01.2019

Leonid, good afternoon!

Thanks for your feedback.

It is important for us to analyze the situation of losing cashback. If the reward is not fixed on the Orders and Finances tab, the care manager will do her best to help. You can inform about the order in an open message on the "Help" tab.

For each service or store there is a specific procedure for depositing cashback. With time confirmation and other conditions can be found in the description of the store on our website. For Hotels.com, the average waiting time is 45 days from the date of the actual departure from the hotel. The maximum period was not granted, so the cashback can be confirmed both earlier and a little later than the average time. We expect information and rewards from partners with you. Perhaps they took a little more time to process the data.

There will be additional questions - write. Always open to dialogue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.01.2019

Month, how should cashback be available for withdrawal, and things are still there (((

The review was translated from Russian using Google Translate. Show original Show translation
17.01.2019

Hello Maria!

Thanks for the comment.

We understand how long you are waiting for the cashback for booking. Unfortunately, so far we have not received confirmation from partners. Therefore passed a second request. We hope that the issue will be resolved soon. Our manager will report the results in open request. Sorry for the inconvenience.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.01.2019

Accrued cashback in standby mode for more than 50 days. On the last booking, cashback did not accrue at all! Letishops accrued from their account 600 rubles, although the return should be about 1,500 rubles.

The review was translated from Russian using Google Translate. Show original Show translation
09.01.2019

Hello!

Thanks for the feedback.

Do not worry, please, by your order we sent a request to partners. As soon as we receive the answer, the manager Julia will immediately inform you. In case the partners' decision is positive, we will accrue the rest of the funds to the balance.

Regarding cashback, which is now pending. Hotels.com remuneration is credited within 45-67 days from the date of departure from the hotel. If this time has passed, please inform. We will be happy to help.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.01.2019

Reflects penny cashback, but not large sums. For example, in the history there is a transition to hotels.com, on January 4, where, in fact, she ordered, having already paid for accommodation in advance. However, nothing is even in the charges to the expectation. A decent amount! With every purchase, there is less interest in letyshops!

The review was translated from Russian using Google Translate. Show original Show translation
14.01.2019

Hello!

Thanks for the feedback.

We are sorry that the cashback for your order did not automatically fix. In order to solve the problem as soon as possible, we have created an appeal to the care service on your behalf. Inform the manager of the situation in more detail so that we can help you more quickly.

Looking forward to the answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.12.2018

The store performs its function, but with the accrual of cashback obvious problems. I was not charged and after returning to the support service, she returned only half, and wait for the rest. 2 months have passed, and the second half was never even accrued. I advise you to use another store!

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2018

Hello, Roman!

Thanks for the feedback.

We understand your emotions. At the same time, we ask you not to worry, your appeal will in no way remain unresolved. Now we are waiting for a response from partners. The manager Ekaterina will inform you of the decision as soon as the answer is received.

We hope for your understanding and loyalty.

Happy New Year!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.12.2018

The cashback is displayed in 50% of cases, however, the support of Letishops always solves the problem.

The review was translated from Russian using Google Translate. Show original Show translation
12.12.2018

Alexey, hello!

Thanks for the comment.

We are glad that we were able to help resolve the issue with cashback.

Unfortunately, we have not received information on your orders. Independently we could not find out the reason for non-enrollment. Perhaps this happened erroneously.

It is important for us to resolve these situations, so we turned to partners for help. As soon as there is news, care managers will report the results in open calls.

Let the mood does not depend on the weather. :) Good luck to you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.12.2018

Cashback works through time, all other things being equal, it is better to use booking (but there are problems there too).

The review was translated from Russian using Google Translate. Show original Show translation
10.12.2018

Hello Maria!

Thank you for sharing your shopping experience.

We see that the cashback for your recent orders was successfully displayed in your account. For orders that have difficulties, we update information with partners. As soon as something becomes known, we will immediately inform you.

Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.