Purchases at Фокстрот UA with cashback in United Kingdom

I have the same situation as in the previous comment!!! I ordered a phone yesterday through the Latishops platform in Foxtrot. In the store, upon receiving the order at the cash register, they simply changed my order (it became a different order number) ((((Thus the product was bought, paid for. Only cashback in the amount of UAH 105.82 was NOT charged! Quacks! I categorically do not recommend Letishops or Foxtrot. Divorce !

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On 11/26/2024, placed order #16191683 at Foxtrot through the Letyshops platform to receive cashback. On November 27, 2024, they paid in cash at the cash desk and picked up the order at the store at 21b Obolonsky prospect, Kyiv, 02000.
But I NEVER RECEIVED THE PROMISED CASHBACK!
Because in the store at the checkout, sales consultants adjust the order without the request, knowledge and permission of the buyer-client (they create a new one, a new order number appears accordingly), thus avoiding paying cashback!
In my case, a new order number No. 143716250 appeared, status "RECEPTED". Then, order #143716250 was deleted, and MY order #16191683 became "RECEPTED" on 11/26/2024. But THE QUESTION ARISES how order #16191683 can be received if the payment receipt shows the date 11/27/2024.
And where did order No. 143716250 created by the seller disappear from the office. Unreceived cashback in the amount of UAH 105.82. It says "Lost order in Foxtrot UA"!!! *I have all screenshots and receipts

I bought the product through the application, immediately paid online, followed all the rules and have a receipt. Cashback is lost - wait 4 months for the store's response. I wanted to try whether everything works so well in the advertised application. At the exit: there is no explanation, expect something, and what is not clear. Foxtrot sent an e-check with a slightly changed order number and I think that's the problem. This is an absolutely unscrupulous attitude towards customers, since I did not change anything in the order myself. In principle, if you just bought it in the store, there would be no cashback either, but why do you go to the affiliate program and blow people's brains. After that, I don't want to use the Leti Shops platform anymore or buy from the Fokostrot store, because it is not clear who of them does not fulfill their obligations to the client. On principle, to be honest, I was thinking of returning the order, it's just that the equipment is bulky and I didn't want to carry it all back.

Cashiers change the order without the customer's knowledge and the cashback does not come. I do not recommend

The cashback was credited on time, the purchase in the store was successful. Thank you!

well, it takes a long time to return the cashback. online payment after passing through Leti only through the Likvi pay payment system. because the bank card is blocked (tried several banks)

Cashback is credited normally, faster than many other stores. But my God, how tired they are forever calling back and trying to sell a showcase product. You refuse and that's it, the increased cashback, which can be applied to one order, burns out

The employee of the contact center managed to fit the anti-vibration stands to the washing machine. Then I re-read the conditions "Cashback is not charged for orders: - created by contact center employees and Foxtrot UA employees; - which were changed after registration (payment method, delivery, etc.)", and realized that I did not pass the quest. But the cashback, oddly enough, was still credited after 52 days.

The order was 01.02.2024 Waiting for 1802.58 hryvnias. Today is 03/24, and until the end of the waiting period for accrual of cashback, we still have to wait a month. there is also a chance that it could change for the worse. If you evaluate this store in terms of the speed of accrual of cashback, then it is "1" out of five.... I also believe that this review will not be published, because it does not contain a "pleasant" impression. All reviews are published only positive.