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Purchases at Фокстрот UA with cashback in United Kingdom

(3.59) Average rating of the store
Reviews on Фокстрот UA (254)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 30 - 80 days
Information and conditions
1.5 %
Побутова техніка та аксесуари
1 %
Електроніка, Аудіо, Відео
0.5 %
Все інше
Важливо! В період дії підвищення (“Гарячого кешбеку“) кешбек у категоріях Смартфони / Мобільні телефони / Смарт-годинники / Фітнес-браслети / Планшети брендів Apple / Samsung / Xiaomi буде нарахований по стандартній ставці 0.5%.
Кешбек не нараховується за замовлення:
- оплачені карткою Monobank (в період промо Фокстрот UA і цього банку, в такому випадку кешбек виплачується тільки на стороні банку);
- створені співробітниками контактного центру та співробітниками Фокстрот UA;
- в які вносились зміни після оформлення (спосіб оплати, доставки тощо).

Кешбек нараховується тільки за замовлення з регіонів, в які магазин доставляє замовлення.

Якщо в тебе є запитання стосовно кешбеку - напиши в Службу турботи про клієнтів LetyShops. А якщо кешбек не зʼявився чи відхилився - подай заявку в особистому кабінеті.

Reviews on Фокстрот UA (254)

(3.59) Average rating of the store
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Mykyta Khairudinov
14.06.2020

Constant problems with orders - duplication, not fixation, etc. In the end, all cashbacks of the Aeneas were rejected because they were paid from the monobank)))))

The review was translated from Ukrainian using Google Translate. Show original Show translation
LetyShops
15.06.2020

Hello!

Nikita, it's a pity that happened.
Partners do not pay a fee for orders paid by Monobank card. In this case, we advise you to choose one of the options: cashback from the bank or from LetyShops.

Sincerely,
the LetyShops team

The review was translated from Ukrainian using Google Translate.
Дмитрий
12.06.2020
I ordered it through the website. I came to the store to pick up the order, but no one knows where the order is, neither the store, nor the support on the Garache line. The quality of service is my compliments!
The review was translated from Russian using Google Translate. Show original Show translation
Adel705
12.06.2020
Bought a laptop in 2 weeks credited cashback. There were no problems. Withdrew funds without problems.
The review was translated from Ukrainian using Google Translate. Show original Show translation
Aleksandra24081988
12.06.2020

In addition to my review from 15.05. Cashback Foxtrot still confirmed, although I no longer hoped.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
12.06.2020

Hello!

Alexandra, we are sincerely glad that the cashback has been credited :)
If you have any questions, you can always contact our care service.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Алиса Ли
16.05.2020
I bought a phone and a monitor at the foxtrot. What can I say. The equipment is in perfect order, although both times I had to take it from the window - it was no longer available. Cashback is regularly credited to the Foxtrot account + on the fly. The percentage, of course, is small, but better than nothing. The consultants are slightly "frostbitten", it is clear that they are already tired of this work. I didn’t come across a return, but it seemed that it would not be easy, given the reaction of the consultant when it came to this. However, the cash was paid regularly (it was hanging for about a month), for which we are grateful.
The review was translated from Russian using Google Translate. Show original Show translation
Aleksandra24081988
15.05.2020

A review specifically about the Foxtrot store: I made an order on 05/08/20: tablet, memory card, protective film. I paid through a card, I received an SMS that the order was confirmed. LETI immediately displayed a cashback of 73 UAH. Then on 05/11/2020, a new order appears in my personal account in Foxtrot, in which only the memory card and the NP courier deliver it to me, then on 05/13/2020 another order appears, in which only the tablet and the courier delivered it to me, and my original order is changed only on a protective film. That is, there will be a third delivery (well at least for free !!!!) !!!!!! There has never been such a circus! And I understand that I will not see cashback

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
16.05.2020

Good day!

The service cannot affect all stages of ordering. Cashback is credited for purchases made online through our service.
To avoid such situations, we recommend informing the store representative that the order has been placed with cashback. Now we advise you to inform Foxtrot support that the order was reissued without your knowledge.

Best regards,
LetyShops team

The review was translated from Russian using Google Translate.
Unreal
15.05.2020

We sent a used product, in an open box, with scratches and other defects. I called them for 4 days and every time I was promised that they would contact me within 3 hours, Of course it did not happen. Complete ignore. Cashback is also not credited, the order is re-created, and the order with cashback is canceled. Scammers.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
16.05.2020

Good day!

An error might have occurred while processing your order.
Foxtrot has established itself as a responsible partner. We believe that the issue will be resolved.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
zztatianad77
16.04.2020
After placing the order, a store employee called us back 5 hours later. We needed a mixer urgently, there was a new mail delivery to the Dnipropetrovsk region at the address the next day, the employee clarified exactly where we needed to, and said that there would be no delivery for tomorrow (although the delivery time for tomorrow was indicated at checkout, and we chose the courier ( delivery is not free)) and said that we can drive up to pick it up at the store. Please indicate the exact delivery! Spent your time waiting for a call! I do not recommend it to those who need the fastest delivery. Not worth one star, upset.
The review was translated from Russian using Google Translate. Show original Show translation
dary bybyk
15.04.2020
I got cashback! Did not expect because of controversial reviews, but still he is. Thanks!
The review was translated from Russian using Google Translate. Show original Show translation
vrnkm14
11.04.2020
Everything is fine, cashback was credited in 14 days
The review was translated from Russian using Google Translate. Show original Show translation
Ueno Naoka
04.04.2020

The order was canceled, under the pretext that they had to manually check something with payment. We reissued immediately ourselves, so there can be no question of any cashback. I do not recommend this store.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
05.04.2020

Hello!

Foxtrot UA has established itself as a reliable partner. It is a pity that such a situation has arisen. In the event of such difficulties, we recommend re-placing the order yourself, through our service.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Lina Brylliantova-Koval
20.03.2020
Only pleasant impressions, give a gift to order, quickly calculated cashback (2 weeks)
The review was translated from Ukrainian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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