Purchases at Бетховен with cashback in United Kingdom

Some feed is only here. A good vet pharmacy. Many shops and they are conveniently located. The pickup works crookedly, there are hitches with the order, but the goods are in stock, if anything - went and picked up from the shelf. For some items of feed and fillers there are no packs of the largest volume, consultants say that buyers require small packages o_O

the goods are not all in stock, they call back after the order, they have agreed to replace the missing goods with another product, and transfer the missing amount of 80 rubles to the card, naturally no one has returned the money, I’ll never order more here, it’s easier to buy at the store, you can see what you pay )

They brought the wrong order. One of the positions is a scraper - the wrong one came. I ordered a pole with a pendant toy. came just a pillar. on the phone they say - on the site the old picture. I think a lie- goods on the site two- one with a pendant the other without. the difference is less than one hundred rubles. The store is ready to give me back the money, only for this you need to bring the goods to them yourself. and not to the nearest store, but only in a few!

The cashback was credited exactly one week after the delivery of the goods. I always go to the Beethoven store, and now I’ll also book a cashback with the cashback. Thank you!

the consultant always calls and clarifies everything, and if not in a particular store of one product, then you can always agree. cashback charge without problems

Disgusting service! The delivery of the order was postponed twice for unclear "technical reasons". The third time (in a week) was delivered with a scandal. The cashback was calculated, but I will never order anything there anymore.

Orders from the store are delivered on time, with a preliminary call. Conveniently. For many years we have been using the shop for shopping for our favorites. It is not clear why the courier brought the order, but there is no cash back charge.

Very bad store service.

Often I order delivery from Beethoven. Very good service. Always call to confirm the order and specify the delivery time. Thank! Moscow.

Goods from Moscow to Kaluga was a week. At first they declared one delivery time, after no doubt they postponed for three days. I paid for the goods for the full price, although on this day there was a 10% discount. They promised to return the money to the card account on the day the package was received. No money back. I called back. They continued to write that they had to contact their bank in order to unblock the funds received from the store. The bank denied everything, no income. I ordered a discount card with the goods - they did not bring it. He called back - they promised to call back and tell when and how they would deliver. Do not call back, did not write. To receive a cashback, you need to order courier delivery, but in Kaluga they refused to place an order with delivery.

I like the Beethoven store

Good day! Spent a lot of time to make an online order. Shop site is working poorly. Everything hangs up. I wanted to choose pickup of goods, but the store does not give the opportunity to choose the address. The order has not been made. Why put one star, it is not clear. Just!