Purchases at Бетховен with cashback

The site of the store is very inconvenient, okay! Somehow I got used to it, I always order certain goods, I get them from the order history. But now, for several months now, there has been a problem with calculating cashback, it does not appear automatically :(

The store is good, but cashback works every other time. Already several times I have to make search requests. The actions are exactly the same as for orders with cashback in other stores.

The order was placed in the evening. The next day they called back to confirm the order. The courier arrived on the day that I indicated on the website, he called in advance. The product matches the description, only I myself made a mistake with the size of the dog house, it turned out to be small. It was necessary to choose the middle one .. I am satisfied with the work of the store and the courier.

I saw an increased cashback for the first order in this store. Made a purchase for 2000r, paid online immediately. As a result, I waited two weeks from the date when the order was to be delivered. Calls to the store and communication with operators did not lead to any results about the delivery time. I heard only one phrase "the goods have been transferred to the delivery service, wait for a call." I wrote a letter to the head - also zero sense. As a result, I canceled the order and also wait for a refund to the card. If you buy a product from them, do not pay for the order immediately.

On October 18, I made an order, on the 20th I received it, delivery by courier. Cashback was credited only after the intervention of LetyShops managers. Thank you.

I have been using the store for 2 years, I buy the same products mainly: filler and feed. Sometimes there is no availability, in this case they call back and say when to expect the goods. Great service. I always order with delivery, no complaints, just don't understand why couriers have Moscow mobile numbers, although Delivery in St. Petersburg

Some food is only here. Not a bad vet pharmacy. There are many shops and they are conveniently located. Self-pickup works crookedly, there are delays with the order, but the goods are in stock, if anything, I went and took it from the shelf. Some feed and filler items do not have the largest packs, consultants say customers are asking for smaller packs o_O

the goods are not all in stock, after the order they call back, they agreed to replace the missing goods with another product, and transfer the missing amount of 80 rubles to the card, naturally no one returned the money, I will never order again here, it is easier to buy in the store, you can even see what you pay for )

They brought the wrong order. One of the positions - a scratching post - came the wrong one. I ordered a post with a toy hanging. just a pillar arrived. they say on the phone - there is an old picture on the site. I think it's a lie, there are two products on the site, one with a pendant, the other without. the difference is less than one hundred rubles. The store is ready to return the money to me, only for this you need to bring the goods to them yourself. and not to the nearest store, but only to a few specific ones!

Cashback was credited exactly one week after the delivery of the goods. I always go to the Beethoven store, and now I will also be profitable to order at home with cashback. Thank you!

the consultant always calls and clarifies everything, and if there is no one product in a particular store, then you can always agree. cashback is credited without problems

Disgusting service! Delivery of the order was postponed twice for unknown "technical reasons". The third time (a week later) was delivered with a scandal. Cashback was credited, but I will never order anything there again.