Purchases at Бетховен with cashback in United Kingdom

I saw an increased cashback for the first order in this store. Made a purchase for 2000r, paid online immediately. As a result, I waited two weeks from the date when the order was to be delivered. Calls to the store and communication with operators did not lead to any results on the delivery time. I have heard only one phrase "the goods have been transferred to the delivery service, wait for a call." I wrote a letter to the head - also zero sense. As a result, I canceled the order and also wait for a refund to the card. If you buy a product from them, do not pay for the order immediately.

October 18 made an order, on the 20th received it, delivery by courier. Cashback was credited only after the intervention of LetyShops managers. Thank.

For 2 years I have been using the store, I buy the same goods mainly: filler and feed. Sometimes it doesn’t exist, in this case they call back and say when to expect the goods. Great service. I always order with delivery, no complaints, I just don’t understand why couriers have Moscow mobile numbers, although delivery in St. Petersburg

Some feed is only here. Good vet pharmacy. Many shops and they are conveniently located. Pickup is working crookedly, there are hitches with the order, but the goods are available, if anything - send and take from the shelf. For some positions of feed and fillers there are no packs of the largest volume, consultants say that buyers require small packages o_O

the goods are not all available, they call back after the order, they agreed to replace the missing goods with another goods, and transfer the missing amount of 80 rubles to the card, naturally no one returned the money, I will never order it again, it’s easier to buy in the store, at least you see what you pay for )

They brought the wrong order. One of the positions, the claw point, came in the wrong place. ordered a pillar with a pendant toy. just a pillar arrived. they say on the phone - the site has an old picture. I think lies, there are two products on the site, one with a pendant another without. the difference is less than a hundred rubles. The store is ready to return the money to me, only for this you need to bring the goods to them yourself. and not to the nearest store, but only to a few certain!

Cashback accrued exactly one week after the delivery of the goods. I always go to Beethoven’s store, and now it’s profitable to order home cashback too. Thank you!

always the consultant calls and clarifies everything, and if there is not one product in a particular store, then you can always agree. cashback accrued without problems

Disgusting service! Delivery of the order was postponed twice for unknown "technical reasons". The third time (a week later) was delivered with a scandal. Cashback accrued, but I will never order anything there again.

Orders from the store are delivered on time, with a preliminary call. Conveniently. For many years we use the store to shop for our loved ones. It is not clear why the courier brought the order, but there is no cashback charge.

Very poor store service.

Often I order delivery from Beethoven. Very good service. Always call to confirm the order and clarify the delivery time. Thank! Moscow.