Hi.
We are sorry that you have such an opinion.
The refund can be refused if the order has been canceled and the terms of the store were violated. We cooperate with various stores and each of them imposes certain conditions, which for convenience and transparency we always publish on the partner page.
If you have the additional questions, you can write our manager in your query # 2230004.
We hope your future purchases are successful.
Sincerely,
LetyShops team