Thank you for your feedback. We understand and share your dissatisfaction about not accruing cashback. Indeed, the indicative date of confirmation of your order has already passed.
The fact is that the approximate date of order confirmation is calculated according to the average cashback wait time. That is, some orders are credited earlier than the specified date, some later.
Unfortunately, with the provided screenshot of LetyShops personal account, care managers cannot help resolve the issue. Please send a copy of the document (check, email, screen of your personal account in the store) confirming the payment of the order, we will try to speed up the process of calculating cashback.
We will be waiting for your appeal. Have a nice day!