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(3.29) General evaluation of the store
Reviews on Strawberrynet (13)
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Reviews on Strawberrynet (13)

(3.29) General evaluation of the store
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14.10.2019

It's not entirely clear why you need a store, if you can't buy in it anyway. You will only find out after you have entered all your data. They do not deliver to Russia now. The price is written alone, then some interest is added for collecting the order. So whatever discounts they purportedly offer are eaten up by their fees. Yes, there are some goods there that are much cheaper. But a popular assortment of goods at the same price as in large chain stores in Russia. In short, it is not interesting, even if you get confused with delivery through another country.

The review was translated from Russian using Google Translate. Show original Show translation
08.10.2019
For more than 10 years I have been buying eau de toilette from strawberries - now, apparently, it will end. They removed the 10% loyalty program and replaced it with cumulative bonuses, and when you switch from one program to another, the system does not warn you that one is replacing the other completely. They write that it is no longer possible to go back, but that the 10% loyalty program is completely replaced, not added - no. I made an order with a 10% loyalty discount and 15% more. bonus. The savings are significant, I paid, and began to ask questions about the new bonus program. For some reason, they canceled my order, writing that it was at my request. And now I can buy the same thing, but $ 100 more. It looks like a bot is working there. During the week I try to get the answer - silence. With the replacement of the bonus program, buying in Stravberry has become the same as in Letual. The prices became equal. It makes no sense
The review was translated from Russian using Google Translate. Show original Show translation
06.04.2018

Cashback from strawberries is not credited. You need to use another service.

The review was translated from Russian using Google Translate. Show original Show translation
07.04.2018

Hello!

Thank you for your feedback. Let's first try to figure out the situation together.

To do this, we have created an appeal to the customer care service. You can find a request through the "Help" section of your personal account, the "My requests" tab.

We will await your reply and will definitely do our best to help you.

Have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
13.11.2017
For ten years I've been shopping on strawberries, I have a lot of experience I can share. All cosmetics on discounts are overdue, there are no expiration dates on the packaging. Creams may flake and mascara will dry out. Not all creams and not all mascaras. Sealed in plastic, for example "Deja Vu" has no complaints, but the discount on this brand is no more than 10%. I boldly take perfume, they are alcohol-based, what will become of them. Dry products: shadows, powders, blush, too.
The review was translated from Russian using Google Translate. Show original Show translation
01.10.2017
I have been using the store for about 9 years. I am very satisfied with the service and technical support. As for expired goods, I disagree. The company always warns, with discounts up to 80%, when the expiration date ends. Perfumery at a height for the original and prices. There are a lot of different discounts, which pleases!
The review was translated from Russian using Google Translate. Show original Show translation
05.08.2017
Do not contact this store. The Clinique cosmetic set was sent with the products expired for much more than a year. Their scheme is ideal, they understand that the costs of returning are rather big, therefore, they begin to offer to return 30-50% of the cost of the goods and they do not need to be sent back. Very clever! Dispose of expired goods and at the same time not be in the red! Wouldn't recommend!
The review was translated from Russian using Google Translate. Show original Show translation
17.04.2017
Great store, but there is one thing! I have known the store for several years, ~ 20 orders were made. As mentioned in previous reviews, the perfume is original, yes, no complaints. That's all that concerns care products, especially such as "creams", they send goods with an expired date, or 1-2 months remain until the end of the term. We tried to place orders several times, at different periods of time, unfortunately, the problem with expired goods remains relevant. The claims are answered that everything is fresh. Therefore, we now order only perfume here is really complete order =) PS Until 2014, apparently there was a different management in the company, problems with delays were solved quickly and in favor of the client. They either made a refund, or sent again the goods, according to the client's choice, but since 2015 they now have the same answer, we have all the freshest ...
The review was translated from Russian using Google Translate. Show original Show translation
31.03.2017
I constantly buy in this store and am always happy with the product I received. The perfume is all original, and the prices for hair care products for some brands are much lower than in other foreign stores!
The review was translated from Russian using Google Translate. Show original Show translation
30.03.2017
I ordered 3 positions on the site. It came quickly, but the smell aroused suspicion. The store could not provide information about the expiration dates, contacted the manufacturers and I was told that the cream was expired for a year and 2 years !!! I threw off all the answers to the store, began to unsubscribe and say that everything was fresh. The money was not returned and did not even apologize. I do not recommend it.
The review was translated from Russian using Google Translate. Show original Show translation
08.11.2016
I have been a client of Strawberry for 5 years, I found out about the cache only a month ago. The online store is good. Yes, it happened that goods came with an expiring (or expired) expiration date, but the store always returned the money. There were no problems with refunds.
The review was translated from Russian using Google Translate. Show original Show translation
28.08.2016
I am a client of Strawberry, for three or four years now, with the maximum discount. I really like the store, you can find rare tasty offers, especially the promotion of the day or by category, I never had problems with products and delivery, once in a paid order, there was no position, they apologized, and returned the amount to the account. And it’s a pity that I didn’t know about the cache before.
The review was translated from Russian using Google Translate. Show original Show translation
21.07.2016
And everything came to me with an excellent shelf life, the only thing, 2 sets of decorative mineral cosmetics, which were with a 70% discount, came with expiring dates (after 4 months), but that's the discount.
The review was translated from Russian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
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