Good day!
The loss of cashback can be influenced by several factors, including:
- work of third-party extensions in the browser;
- visiting other sources while making a purchase;
- the use of third-party promotional codes.
To understand the situation in more detail, we created an appeal to the care service. You can write to the manager via mail or the "Help" section of your personal account.
Sincerely,
LetyShops team