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Don't forget about Cashback rules and advices

Purchases at YVES ROCHER RU with cashback in Portugal

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Обращаем ваше внимание, что кэшбэк не зачисляется:
- за заказы сделанные через email рассылку YVES ROCHER;
- за заказы сделанные из печатных каталогов через сайт YVES ROCHER;
- за заказы с использованием купона;
- при использовании программы La lettre.

Reviews on YVES ROCHER RU (138)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
04.10.2018

First ordered, there were stocks. I paid, I expected the order. After 3-4 days I wrote a chat in order to find out my tracking number, to which I received an answer that for technical reasons my order failed. It's a shame that they didn’t even report about it. If I didn’t ask myself, I probably would have waited. This attitude is very disappointing. Although I like cosmetics.

The review was translated from Russian using Google Translate. Show original Show translation
26.08.2018

I do not understand the negative reviews !!! In YVES ROCHER RU, delivery is fast, cashback is rather big, depending on the order, of course. I'm happy with everything, thanks))) I recommend both the YVES ROCHER store and the cash backing from LetyShops.

The review was translated from Russian using Google Translate. Show original Show translation
14.08.2018
Cashback is confirmed by the store after about 4-5 weeks. I did not even hope already :)) Excellent service, thanks!
The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018

I order many years in the online store Yves Rocher. The shop is always in no hurry to confirm the order. But all the same confirmation comes. Not once appealed to the Letushop support service. Employees are very kind and friendly. Always try to help.

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018
I do not understand those people who are unhappy with something all the time. Wonderful store, great letyshops, everything is beautiful. Cashback accrued exactly in time. I have been doing orders in Yves Rocher for a long time, but it is a pity that I only recently learned about letyshops.
The review was translated from Russian using Google Translate. Show original Show translation
07.08.2018

Failure to cashback !!! And the amount is not small - more than 2500 rubles !!! She made an order, paid immediately, did not refuse, but the cashback store declined. Very unpleasant!!!! More there will not buy anything. I hope the service will understand. I do not recommend the store: they collected it for a long time, sent it for a long time and eventually refused.

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018

Hello Tatiana!

Thanks for your feedback. We sincerely hope that in the future you will not encounter such difficulties. In order for you to feel our support, we solved the issue with the accrual of cashback.

Write if you have questions or need help. Enjoy your shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.08.2018

I have repeatedly requested and insisted that the site was responsible for its partners, and if most customers have problems with this store, then just stop lying to customers and playing roulette. No cache, no reputation. Down willow roshe from your site. There are others, I will not waste time on you.

The review was translated from Russian using Google Translate. Show original Show translation
04.08.2018

Hello, Alexander!

Thanks for the feedback.

We are very sorry that you had to face difficulties when getting a cashback. We analyzed your personal account and calls to the service of care. Unfortunately, your orders received a negative response from partners. One of the orders, as we were informed, was issued through the mailing list. Under the terms of the cashback, remuneration in such a case is not available.

We cooperate with YVES ROCHER for a sufficiently long period. He has established himself only on the positive side. We hope that, subject to our recommendations and conditions of the store, the cashback will be successfully recorded in your personal account. There will be additional questions - write. We will be happy to assist.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.07.2018

Order came quickly.

The review was translated from Russian using Google Translate. Show original Show translation
17.07.2018

Everything corresponds.

The review was translated from Russian using Google Translate. Show original Show translation
15.07.2018
Eau de toilette really liked!
The review was translated from Russian using Google Translate. Show original Show translation
08.07.2018

Good day. I made an order in the store, paid in full on Sat online. For some reason, cashback is not credited

The review was translated from Russian using Google Translate. Show original Show translation
25.07.2018

Marina, hello!

Thank you for reporting difficulties.

The loss of cashback can be influenced by several factors, including: the work of third-party extensions in the browser, visiting other sources at the time of purchase, the use of third-party discounts, promotional codes, or violation of the conditions of the store.

To help you understand this issue, we have created an application №1380185 in the service of care.

We will be glad to receive information about your order on the "Help" tab - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.07.2018

Cashback waiting is 2 (TWO !!!) months! Shock and awe) This is despite the fact that the return of cosmetics, hygiene products, personal use, etc. banned by a number of articles of the Laws of the Russian Federation on Trade and Consumer Protection? Who is the illiterate or the most cunning and turns the prepayment to the maximum! .. Do not think that smarter than everyone and the people will reach for you! By the way, this cunning magician can simply reject cashback for no reason and, unfortunately, our best site in the world has already taken the store side twice (((So be careful and careful and, despite the absurdity of the situation, keep checks - two months - scans no one will be convinced, verified (((Only a check is your proof, up to the court.

The review was translated from Russian using Google Translate. Show original Show translation
05.07.2018

Hello Andrey!

Thanks for the comment.

The maximum waiting time cashback in Yves Rosher - 60 days. This is the time that the store needs to place an order, deliver it, and process and transfer data to our system. In case of a cashback rejection to send a request to partners, find out the reasons and restore the cashback, you can write to us and send any document confirming receipt of the order - check, screenshot of the order from the personal account in the store or mail invoice.

We have created an appeal on your behalf to understand the situation in more detail. We would appreciate feedback.

Andrew, you have been with us for a long time and, we hope, have made sure that all issues are solved with the maximum benefit for you.

Thank you for shopping through our service!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.