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Don't forget about Cashback rules and advices

Purchases at YVES ROCHER RU with cashback in Portugal

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Обращаем ваше внимание, что кэшбэк не зачисляется:
- за заказы сделанные через email рассылку YVES ROCHER;
- за заказы сделанные из печатных каталогов через сайт YVES ROCHER;
- за заказы с использованием купона;
- при использовании программы La lettre.

Reviews on YVES ROCHER RU (142)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
05.03.2019
They took and canceled the already paid order. No call. Only the message arrived the next day. Even the money they have hung. The operator can not explain anything, only memorized phrases talking like a robot.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019
All credited. Thank.
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2019
There were problems with the accrual of cashback, but they were quickly solved! The program is very good, quickly react and solve the problems! Thank! Cashback, after it was sorted out, was immediately credited. I advise
The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

12/15/2018 I made and paid for the order, but the cashback was not charged, although the conditions on my part were all met. No referrals were used in the letters. Just went to the site, activated the cashback made an order, but the miracle did not happen !!! After reading the reviews, it became clear that I was not the only one so deceived. Very sorry!!!!

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Hello!

Thanks for the comment.

Do not worry, please, we will do our best to sort out the situation. To do this, create an appeal to the service of care. You can find it and answer it in your account, in the "Help" section - "My downloads".

We hope for your answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

Like products store. Getting cashback for the purchase is a nice bonus! Thanks to the LetyShops team for promptly resolving misunderstandings with the accrual of cashback !!!

The review was translated from Russian using Google Translate. Show original Show translation
15.12.2018

Placed an order through LetyShops, but cashback was not credited, which is not very pleasant (* however, I really like the products, the quality is excellent.

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Olya, hello!

Thank you for writing.

To understand this, we created an appeal on your behalf through the Help section of your personal account. Please answer our inquiry, we will help in the question that has arisen :)

We are waiting for information.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.12.2018

Made an order through Letishops. The order even in notifications is not displayed. In other stores, everything was displayed instantly, but not here. When ordering did not use any promotional codes.

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Hello, Alina!

Thanks for the response.

We do not want this situation to happen again. To address the issue created an appeal to the service of care. We will be glad to receive an answer in the "Help" tab of your personal account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.12.2018

The order came very quickly, I liked everything. But cashback never came

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Love hello!

Thanks for the comment.

We want to help understand the situation.

Your account created an appeal to the service of care. To respond to communication, please go to your personal account, section "Help".

Best wishes :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.12.2018

I made an order, I went through the flight shop, but there is no cashback! The order was 1367 rubles!

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Anna, good afternoon!

Thanks for the feedback.

We are sorry that the cashback for the order was not fixed.

We want to figure out what causes the loss of remuneration so that in the future all purchases will be successful. We cannot cope on our own. Your account created an appeal to the service of care. There are several clarifying questions about the ordering process.

Please, respond to the appeal.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.12.2018
Placed an order on 11/23/2018 by clicking on the link from this site, and immediately received a letter from LetyShops about the appearance of a cashback with the status of “Waiting”, and on December 8, 2018, the cashback was already successfully credited, although I had not even received the order. In my case, the cash back charge was 15 days.
The review was translated from Russian using Google Translate. Show original Show translation
08.12.2018
I became a customer of the store relatively recently, but I have already made three orders, for the eyes of the superintendents, and those who have hands on them. Unfortunately, only the second and third with a cash back (I would have known before ...). Prices, frankly, rather big, but the quality is excellent. Send orders quickly, without delay. Everything is soundly packed. The only wish I would like to say is that they put packages with the store logo in the order. And then you never know, left without a package for a large order ...) The first cash back was displayed in LC LetyShops about half an hour after placing the order. The order arrived in my city on December 01, I received it on December 05. Cash back was confirmed and credited to the account this morning. So while I'm happy with everything and recommend the store!
The review was translated from Russian using Google Translate. Show original Show translation
02.12.2018

Placed an order through Letyshops, but cashback is not confirmed.

The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

Good day!

Thanks for the response.

Remuneration may not appear if third-party promotional codes, discounts were used in the order, our recommendations on how to make a purchase were not followed, or the conditions of the store were violated. To find the reason for the loss of remuneration, we created an appeal to the service of care. It is important for us to receive your answer for a detailed consideration of the situation. You can familiarize yourself with the appeal on the "Help" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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