Purchases at Yves Rocher ES with cashback in Portugal
- Cashback is not credited in case of using any voucher or discount code.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise, cashback for an order may get lost.
- Cashback is not credited if you click on an advertising block or banner after the transition from LetyShops.
- According to the store's terms and conditions, if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within the same month the order has been made.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
Reviews on Yves Rocher ES (22)
Therefore, we publish only our customers' reviews.
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The products are very good, but the Cashback always fails and also sometimes you don't get it by manually claiming it.
Hello.
Thanks for sharing your experience. Unfortunately, for some reason we have not received the commission for your order. We have already sent a request to our partners to find out the reason for your loss and return it to you. To check the status and result of the request, expand the field with this query in your personal account.
All the best!
The LetyShops team
It hasn't appeared on my purchases. You need to claim it. After making two purchases on different days, the cashback hasn't been recognized on either of them. It's the only store where this happens to me. If this continues, the easiest thing to do is not buy from Letyshops.
Hello, Natalia.
We understand your emotions. Losing cashback is also unpleasant for us. We have contacted our partners to find out the reasons for the loss of cashback and have not yet received a response. Please monitor the status of your requests. We will inform you as soon as we receive any updates.
All the best.
The LetyShops team
The purchase doesn't appear automatically; you have to claim it. There are certain stores where you ALWAYS HAVE TO CLAIM the cashback, which has the opposite effect: it makes you stop buying from them through Letyshops. This is one of them, along with Vertbaudet, Mediamarkt, Bershka... and because I haven't tried many more yet. It's a pain to always be creating the request and taking screenshots of all your purchases.
Good morning, Samuel.
Like you, we're also interested in cashback crediting. Only in this case do we receive a commission from partners. Many factors can affect cashback. For example, third-party extensions installed in your browser or the use of promotional codes or coupons. If you have any other extensions in your browser other than LetyShops, we recommend disabling them for future purchases.
We hope situations like this don't happen again and that you enjoy your shopping at LetyShops.
All the best!
The LetyShops team
place an order with cash activated and have it not accepted after paying, file a claim with Letyshops and have to wait 4 months to see if they respond.
Hello, Sebastian.
Thank you for creating your request. We've contacted the store representatives to determine the reason for the loss of your cashback and return it to you. Please monitor its status.
If you have any additional questions, please contact us through the "Help" section.
All the best!
The LetyShops team
My first experience on this platform and the cashback denied, they returned 50% but nothing at all, after two months and denied, fatal, very unhappy
Hello Beatriz.
We understand your dislike. Unfortunately, the partners denied us a refund because "The customer came from another source." We understand that the cashback of this order is not small and in order to help you at least a little, we will credit your account with the maximum possible bonus from our funds.
We appreciate you shopping with us and we hope this situation does not happen again.
If you have any questions, do not hesitate to contact us through the Help section of your account.
Sincerely,
LetyShops team
I am very happy with the purchases I have made in this store. Not only have I found the creams that I always use cheaper because of the sales, but on top of that they have given me back almost half of the purchase price. They have taken a little over a month to credit me in cashback, but it has arrived. It was worth the wait, I have saved myself good money.
The store I do not know but the cashback both here and in Douglas does not appear and you have to claim the reason I do not know but the truth is not very funny.
Hello.
It is very sad that the cashback did not appear, but do not worry. We see that you have already created a request for the lost cashback in your personal account. We will do our best to help you.
Sincerely,
LetyShops team
The cashback does not recognize me, it has been almost 3 months since I made the purchase and nothing, we have to complain and wait for the gentlemen of Yves Rocher to recognize the cashback, because it does not even appear. Painful
Hello.
We understand your disappointment and are sorry that this situation has arisen.
We have sent your request to our partners and, unfortunately, we are still waiting for a response on your request. Sorry for the disturbances. As soon as we receive any news, we will let you know.
Sincerely,
LetyShops team
