LETY7: Consigue 7 € de descuento en tu pedido a partir de 49 € (hasta el 7/01/24)
The cashback is registered but the animal store does not notify letyshop but you claim the cashback, that's why I leave 1 star for but you claim at the end they do not give you anything as it remains eternally unconfirmed, the practice of this animal is not very decent. Right now I have reopened two incidents with them and I am waiting for the solution as always with this store.
Good afternoon.
The cashback will be credited to the balance as soon as the partners transfer the commission. Wait times are on the store page. During this time, the partners process and transmit the information to us. If you need help, please write to our customer service through the "Help" section.
Sincerely,
LetyShops team
Once again, I place an order in tiendanimal from lety shop without using any type of discount on the page to be able to access the cashback and I have to claim to receive it. This is the third (at least) time, it is true that they always end up reimbursing it but I have to make a complaint.
Good afternoon.
We are truly sorry that the cashback has not been reflected. This situation is also very unpleasant for us. We have created an appeal with your account, in which we go to the partners to find out the reason for the loss of cashback and solve this situation. I wait your answer.
Sincerely,
LetyShops team
First time I am denied a cashback after claiming, having followed the procedure correctly. I have had problems accepting coupons even in a physical store.
Hello.
We observe the situation in your personal account. We see that the refund did not appear automatically. To find out the reason for the loss of cashback, we had sent a request to the partners and unfortunately received a negative response. We recommend that you do not use third-party promotional codes and coupons when placing orders. We hope that the recommendations of our advisor will help you make your next purchases.
Sincerely,
LetyShops team
I do not see the cashback of this purchase reflected, I do not understand why this happens and it happens to so many people.
Good afternoon!
We have opened an inquiry to the helpdesk but, unfortunately, we have not received any response from you.
Sincerely,
LetyShops team
I also do not see the cashback reflected after making the purchase and letting 4 days pass.
Hello!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
Yesterday I made a purchase from here to this store and nothing of Cashback has been reflected, so my score is one star.
Hello!
To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your reply.
Sincerely,
LetyShops team
Hello, I just made a purchase in this store and the cashback activated but it is not reflected in My account. Thanks
Hello!
We see that you have created a request for the loss of cashback. Soon our customer support advisor will respond and help you solve the problem.
Sincerely,
LetyShops team
Hello, I just made a purchase through a pet store, activate the cashback but when making the payment through Paypal it redirects me to the paypal page losing the cashback, I have screenshots of the purchase, so that they solve the problem as soon as possible, it is not first time this happens to me.
Good afternoon.
We see that you have already created a query in the customer service. We are very sorry for waiting for a response. The advisor will respond to you in the short term.
Sincerely,
LetyShops team
I have made a purchase in this store (TiendaAnimal) and nothing has been reflected in my Letyshop account ... However, I have made several purchases in other stores and if it has been reflected ...
Good afternoon.
We see that to resolve your situation, you have already created an inquiry to the customer service. The manager will help you resolve this matter.
Greetings.
LetyShops team
Yesterday I made a purchase in Tíanimal through Letyshops and I do not see that it has been reflected anywhere ...
Good morning.
Thank you for writing to us, we are happy to help you resolve this situation. We have already created a query in the Help service. You can find it in your personal account in the "Help" section. We look forward to your response.
Greetings,
LetyShops team