Purchases at Temu with cashback in Portugal
A user status (new/existing) is determined by Temu based on its own data and not by LetyShops.
The rate for a new Temu client only applies if the login is made for the very first time.
The rate does not apply:
- if a user logs in repeatedly to the same account;
- if a user logs in to any account from the same device that was used to log in previously;
- if a user logs in to any account from the same IP address that was used to log in previously.
All mentioned above applies even if an order has not been completed or an order placement process has not been initiated at all.
- for an order made via the store's mobile app;
- for a gift card purchase;
- if a gift card was redeemed to complete an order;
- if a coupon was used to complete an order;
- if an order is partially returned;
- if an order was altered (the goods within the order were swapped, added or deleted);
- if an order has not been delivered and the order value has already been refunded to a user.
In order not to lose your cashback, we recommend you to delete cookies in your browser before visiting the Temu website. You can use the keyboard shortcut Ctrl + Shift + Del to do that. Select the "All time" option. More information can be found here.
If a user makes several separate orders within 48 hours, the increased cashback may be applied to the first order that appears in the store's system.
Cashback is credited only for the actual amount of the payment, without taking into account any Temu coins/credits/bonus points used, any payment made from the store's internal wallet or with a gift card, or any other similar virtual payment method.
Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
The amount of cashback credited to your account balance may differ from the amount previously displayed. This is due to the difference in exchange rates between the store operating currency and your account currency, as well as the deduction of VAT and any other applicable fees from the amount shown as "Pending".
Reviews on Temu (131)
Therefore, we publish only our customers' reviews.
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I made the first order for UAH 770, after a few hours cashback was calculated, there was one amount of 470, now the amount of the order was reduced by 522, so the cashback was also reduced by UAH 304. Question: And if the seller removes the product from sale, then the cashback will also disappear? I think that by 30.10 the final calculation can be changed to 0
Good day!
Don't worry, partners check the information before crediting and credit the correct cashback.
If you have any questions, you can always contact us in the "Help" section.
Super store! I have already made several orders, everything came quickly, which is very competitive with Ali. But there is one caveat: the maximum cashback credit period is 90 days after the first order, it will be 30.08, so it will be possible to withdraw the funds only after 3 months....for this I remove a star.
Greetings!
Thanks for the feedback!
These are the maximum terms. Cashback is often credited faster.
Happy shopping!
Good afternoon, how to order in the city of Zaporizhia?
Due to the war, orders from Temu to Ukraine may not be delivered to all regions. We recommend clarifying information about the possibility of delivery before placing an order.
I ordered a lamp, how does the light disappear - they sent only the top with a charging USB cable, but where is the lamp itself?
Good day!
Please check the product description. If something was not added to the package, please contact the store. They should help.
Until I receive my cashback, which from June 5 from 285 hryvnias. decreased for no reason by UAH 244, then it will be a whole 0. Somehow it is not interesting
Greetings!
Cashback amount may vary. Before crediting, partners check the information and credit the correct cashback.
If you have any difficulties, you can always contact us in the "Help" section.
Good day!
I have been waiting for cashback for more than 2 months, and for subsequent purchases it is only 1%, rarely 7%. I am thinking of going back to Ali Express again.
Good day!
Partners need time, so we indicate it on the page of each store.
Maximum terms of enrollment - 13.09. It often happens faster.
Of course, you can choose a store that is more convenient for you.
For example, I am not satisfied why the cashback is high for new customers and too small for old ones. Don't you value repeat customers? It turns out that it is more profitable to shop on Alie express. My friend's cashback is 46% for new customers and 9.7% for old ones. She just hasn't bought anything from you yet. Is this fair? Please review the terms and conditions for your loyal customers, this is disrespectful to us
You yourself encourage the creation of fake customers in order to always receive the optimal cashback.
Greetings!
Partners set the rate, categories too. Both we and the store value our customers very much. Therefore, we often arrange a pleasant cashback. Unfortunately, the store can offer such a high rate only once. The prices of goods there are already so low, they simply will not be able to give such a large part of the funds for each product.
We must warn you that creating multiple accounts is prohibited on our service. In this case, your accounts may be blocked.
good afternoon, how can you collect your cashback???
Greetings!
Thank you for choosing our service.
Now cashback is pending. As soon as we receive information from partners and the reward, the cashback status will change to "Confirmed". Then it will be possible to withdraw it in a convenient way (card, phone, charity).
You can always follow enrollment deadlines in your personal account.
