Purchases at SHEIN with cashback in Portugal
- Cashback is not credited in case of using the store's mobile app.
- Cashback is not credited for a gift card purchase.
- Cashback is not credited for purchases made with gift cards.
- Please add items to your shopping cart after cashback activation only.
- Cashback is credited for the actual payment amount only, without taking into account the number of bonus points used.
- Cashback is not credited for any additional costs such as delivery and shipping.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on SHEIN (208)
Therefore, we publish only our customers' reviews.
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I once had a problem but as soon as I spoke to the letyshops service with some time I was credited without problems. today I made a new purchase I hope you do not have any more problems
Hello,
we are always ready to help you. We also hope that your future purchases are successful and enjoyable :)
Thank you for choosing us!
Sincerely,
LetyShops team
Very good store I have been buying for a long time and everything is perfect and the customer service is great. I am waiting for the cashback
The delivery of my order was 20 days ago and I have not yet received the Cashback balance.
Hello,
Stores need time to process the information and transmit it to us. Maximum confirmation period for your order ends on January 13.
If the cashback is not credited on time, contact us without a doubt, we will help you solve this matter.
Sincerely,
LetyShops team
Shein has very good quality. I made a purchase and the cashbank has not been registered, I have had to request it and it has been pending for a long time. I hope this is fixed.
Hello,
thanks for your review. We have contacted our partners to find your cashback and return it. The process may take 8 weeks, but we hope that the response is quick. Follow the status of your application, please.
Sincerely,
LetyShops team
A scam the times that I have used it fatally, they do not return any of the money and as an excuse they say that it is your fault ...
Hello, Lorea.
We are sorry that you have such an opinion.
We have sent the request to our partners to understand the problem and find out the exact reason why the cashback did not appear in our system. Don't worry, when we get the reply, our manager will contact you. We hope it is quick and affirmative.
Sincerely,
LetyShops team
Dissatisfied with the Shein store but very satisfied with the attention of the Letyshops platform. After placing two orders, the cashback of none did not appear. Therefore, I had to request it. One of them was rejected and the other the store (shein) did not send the cashback but Letyshops still credited the payment.
Hi Virginia.
Thanks for your comment.
We are sorry that you have difficulties with your cashback, we hope that such situations will not be repeated.
If you have any questions, you can always contact us. We are always ready to help you :)
Sincerely,
LetyShops team
Super happy with this page, I already bought three times, the first the cashback was paid quickly, the second purchase took a while to be paid but it was rewarded along with the third order. Looking forward to buying again :)
Tarda demasiado en confirmar el cashback. Los productos están bien, pero el tiempo de espera en recibir el dinero desanima bastante a la hora de usar el servic
Hola.
Gracias por dejar tu opinión.
Entendemos que el período de espera es largo. Pero vale la pena, ¿no? :)
Atentamente,
equipo de LetyShops
It takes a long time to pay the money and the queries I make do not solve anything.
Hi amanda.
We are sorry that you have that opinion. Each store has its own estimated time periods to transmit information and remuneration for the order.
By the way, we see that your refund has already been credited to the balance automatically.
Sincerely,
LetyShops team
It seems to me that they take a long time to give the cashback ... I already made a comment and they returned the cashback, it seems that you have to write so that they remember you Luckily I have no problem with SHEIN, but letyshop does take a long time give your cashback I have an order that I received a month ago on August 28, if I have to wait at least 2 months to credit ... I'm going to despair
Hello!
Each partner needs time to process and transfer the data. The indicative terms are available on the store page so that each user can read it before making a purchase. For orders placed on 08/13, the data must be received by 12/11. You can see the date next to the order in your personal LetyShops account.
Sincerely,
LetyShops team
