Lately I always have to request cashback. It is with the only store that happens to me.
Hello,
it's a shame you have such an experience. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes.
Track the status of your requests. If you have any questions, you can always contact our customer service (support@letyshops.com).
Sincerely,
LetyShops team
Cashbacks don't give me run with this store. I have already claimed the lost cashbacks and 1 of them appears as rejected ... In the end it pays me more to use Shein Spain and use my coupons from the page (in EUR Shein says they do not exist)
Hello, Eviña.
Thanks for your comment.
Depending on the conditions of our service, when using third-party discounts or promotional codes, the cashback may not be credited.
We see that you have created the requests, of the lost cashback, in your account. If you have any other questions, you can always contact us at support@letyshops.com.
Sincerely,
LetyShops team
Very happy with the SHEIN store and at the moment with the operation of LetyShops, it is easy to use and very intuitive. Today I made my first purchase and automatically received the cash back as pending (all correct), but the 30% corresponding to the first 7 days of premium was not added because it was recently registered.
Hi, Nerea.
We will be happy to explain everything to you.
The Premium account does not offer a 30% cashback on the amount of each order, but increases the base rate by 30%. For example: an item with 5% cashback taking into account the Premium account, is 5 + 30% = 6.5%. This discount is applied for one week after having created the account in Letyshops. We hope we have clarified all your doubts.
Enjoy shopping!
Sincerely,
LetyShops team
I love the store, I have been buying for years and the last times I have done it from letyshop, but several weeks have passed after buying and they do not return my cashbag
Good afternoon.
Partners need time to process and transmit information about the order. You can check the refund date on your account by clicking "v" next to the "Pending" text.
Greetings!
LetyShops team.
I have been buying here for many years that no one knew it and always great. You ask them any problem and they inform you in less than 24 hours. also I always receive the money through Letyshops