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Don't forget about Cashback rules and advices

Purchases at My-shop.ru with cashback in Portugal

Waiting time for crediting cashback
Average waiting time for cashback: 25 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% За товары, относящиеся к системе скидок "25"
1.9% За товары, относящиеся к системе скидок "15"
0.75% За товары, относящиеся к системе скидок "5"
0.35% За товары, относящиеся к системе скидок "0"

* Информацию о системе скидок можно посмотреть на странице товара. Например, код системы скидок этого товара - "25".

Важно! Уважаемые пользователи, обращаем ваше внимание, что кэшбэк по My-shop.ru не будет начислен в таких ситуациях:
1. За заказы, оформленные в течение 7 суток с момента перехода на сайт My-shop.ru по другой партнерской ссылке. Чтобы избежать утери кэшбэка, вы можете очистить историю браузера за период 7 дней перед переходом с помощью сочетания клавиш Ctrl+Shift+Delete.
2. За заказы постоянных клиентов магазина My-shop.ru, имеющих накопительную скидку 15% и более.
3. За заказы, оформленные в рамках благотворительной программы магазина My-shop.ru.
4. За заказы сотрудников My-shop.ru.
5. За заказы со стоимостью товаров от 500 000 рублей.

Кэшбэк по заказам с магазина My-shop.ru может появиться в вашем кабинете в течение суток после оформления.

Внимание! Во избежание утери кэшбэка, перед переходом на сайт рекомендуем почистить историю вашего браузера.
Для этого можете воспользоваться сочетанием клавиш Ctrl+Shift+Delete. Период за который нужно очистить историю: «за последнюю неделю». Наличие в истории переходов по другим партнерским ссылкам может стать причиной утери кэшбэка с покупок в My-shop.ru. При возникновении дополнительных вопросов, обращайтесь, в нашу службу заботы, будем рады помочь.

Reviews on My-shop.ru (158)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
16.03.2019

I like the store itself, I often buy textbooks for children, but things are trivial along the way. We have now made very affordable paid delivery to the region, now you do not need to collect an order for 3000r. Only now the cashback did not appear in the last order, although it did everything right. I credited bonuses from the Letishops team after contacting the support team, but I don’t like it that way, it makes me happy when everything works out by itself.

The review was translated from Russian using Google Translate. Show original Show translation
17.03.2019

Marina, hello!

Thanks for the comment.

Unfortunately, sometimes there are situations of loss of cashback. The reason may be a violation of the purchase algorithm, or isolated cases of non-receipt of the order in the system.

Ready to help in such situations.
It is important for us that the use of the service is beneficial.
We hope that cashback for subsequent purchases will be recorded automatically :)

If you have questions, please write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.03.2019

Cash back in this store is not charged. I ordered and paid in 2 ways: in December, cash on delivery, in March - using an online card. The result is the same: cash back as much as 0 rubles 00 kopecks.

The review was translated from Russian using Google Translate. Show original Show translation
22.03.2019

Good day, Sergey!

Thanks for the comment.

It is a pity that the situation with the loss of cashback did not arise for the first time.

We always try to support users. Cashback has been credited to the balance.

To accrue cashback for future purchases, please follow the terms of the store and recommendations . Place your order during one browser session, which will last no more than one hour after the transition, without visiting third-party tabs and pages.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.03.2019

I made an order, cashback was not credited

The review was translated from Russian using Google Translate. Show original Show translation
12.03.2019

Hello Maria!

Thank you for writing.

We see that you made a purchase from a mobile device. Unfortunately, My-shop.ru does not provide cashback for orders issued from mobile phones. This condition is published on the store page on our website.

We hope your future cashback purchases will be successful. Have a good day!

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
28.02.2019

I don’t know who the sums are encouraging there - I was credited with some kind of bottom-office cashback of 19 rubles for an order for 3000 rubles. It’s a pity I didn’t creak, but at the time of the transition and purchase the rates were not much, but higher, and the cashback was charged at current rates. There was no desire to repeat the purchase. A stupid store with an outdated interface and a discount system from the 90s.

The review was translated from Russian using Google Translate. Show original Show translation
28.02.2019

Good afternoon!

Thanks for the comment.

We ask you not to be upset. We hope, albeit with a small percentage, but your purchase has become more profitable. Cashback rates in the My-shop.ru store have not changed since 04/02/2018.

There will be questions and suggestions regarding the service - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.01.2019
There is something unusual in this store, something unique. Yes, they can collect an order for a long time, but are there many shops that allow you to change an order while waiting? (within reasonable limits) to add something on the fly or to delete missing positions without unnecessary clarification ... again, not every store contains pick-up points with a 5-10-day shelf life. Not that I praise them very much, but they are definitely not a disgusting store and everything suits me. In the end, I sold well on January 1, thanks to the store and Letyshops, it turned out very profitable.
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2019
Excellent shop! I have been shopping in it for many years. With cashback for the first time. Amount pleasantly pleased! Enrolled was fast!
The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

A good selection of goods, fast delivery even by Russian Post. But shipping charges are expensive if you use cash on delivery. In addition, with this method, cache back is lost. But thanks to the care service he was charged. So keep this in mind when placing an order.

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Good afternoon, Sergey!

Thanks for the comment.

The payment method does not affect cashback charges. For a successful purchase with a cashback, it is important to follow our recommendations , as well as the conditions that are published on the store page.

We always treat our users as loyally as possible and help to resolve the issue in their favor.

We hope that such situations will no longer arise.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.12.2018

Why is it not written in HUGE letters in your application that cashback is not credited when making a purchase from mobile devices? I had the opportunity to order the goods from a computer, but in order for the transition to be accurately counted, I made it from the iPhone, going to the site from your application. I believe that this is an unacceptable mistake - to make it possible to go to this site from the application, knowing that cashback will not be charged anyway!

The review was translated from Russian using Google Translate. Show original Show translation
21.12.2018

Hello, Ilya!

Thank you for your comment.

Unfortunately, under the terms of the My-shop.ru store, cashback for orders placed with mobile devices is not charged. We published this information on the transition page to the store so that our users have the opportunity to familiarize themselves with it. There is a certain style of posting information on the site, which we adhere to.

Be sure to think about how it is more convenient to place important conditions.

Write if you have questions. We are in touch.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.12.2018
First of all, the estimation of the cashback accrual rate, at 16 o’clock the order was paid at 2 a.m. A letter has already been received confirming the cashback, that is, 10 hours later. As for the speed of delivery, yes, as many wrote, they do not meet the deadlines, they brought me 2 days later, but I was mentally prepared for this.
The review was translated from Russian using Google Translate. Show original Show translation
18.12.2018

This is a terrible store! They do not give a damn about the desire of their customers. Want to get your order the next day? Well, wait 10 days.

The review was translated from Russian using Google Translate. Show original Show translation
14.12.2018

No cashback has been credited. The care service helped, but I won’t ask for more from 10-20 rubles. Just order elsewhere. Fundamentally.

The review was translated from Russian using Google Translate. Show original Show translation
15.12.2018

Hello, Alena!

Thanks for the comment.

It is also important for us that the reward for all purchases is recorded successfully. After all, we ourselves do not receive anything from partners if data on orders have not been received in the system.

There are a number of special conditions for cashback from My-shop.ru to be credited successfully. We published these items on the store transition page so that our customers always have the opportunity to familiarize themselves with them. Subject to these conditions, as well as the rules for cashback purchases , difficulties should not arise.

We hope that in the future you will not encounter similar situations. If you have questions, you can always contact us. We will do our best to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.12.2018
For a long time I love Myshop, I constantly make orders there. It's great that now I can get cashback. After the order, the accrual takes place with some delay, but it is fearless. When credited, the amount was even slightly increased. Nicely)
The review was translated from Russian using Google Translate. Show original Show translation
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