Purchases at Media Markt ES with cashback in Portugal
- Cashback is not credited for services (such as repairs, warranties, financing, etc.), refurbished products (each product labeled REFURBISHED indicates if it is a used product) or any returned products.
- Cashback is not credited for orders from the Canary Islands.
- Cashback is not credited in case of using any voucher or discount code.
- Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
- Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
- The store is not providing us with information about your order amount at the moment of the order registration, that's why cashback for your order may be displayed as 0 EUR. While processing your order, the store updates that and cashback amount is set according to the rate stated on the store's page.
Reviews on Media Markt ES (146)
Therefore, we publish only our customers' reviews.
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I made a purchase of 1377 euros that had a cashback of 1.65%, which would be 22.72€ and at first they didn't even recognise the cashback, I had to claim it and after a couple of days I got 11.36€ of pending cashback, exactly half. I don't understand why, it doesn't match any of the other % of cashback that there were.
Hello!
Unfortunately, we have not received the commission for your order from our partners. Therefore, we have credited you with a partial bonus, which we hope will make you a little happy.
Terrible. I made two purchases, one for €3,900 and another for €2,850. They never recognised the cashback and LS's only solution was to offer me €15 as consolation, when the corresponding amount was +€250 cashback. Nobody takes responsibility for large amounts. Terrible.
Hello!
We apologize for any inconvenience caused. Unfortunately, Media Markt does not accept requests for clarification of the reason for the loss of cashback.
We credit you the maximum possible partial bonus from our own funds. We hope that the advice our agent gave you will be useful in your future purchases.
Mediamarkt is usually quite slow in giving cashback
I have not been given cashback for the €1,199 spent at Media Markt.
Hello,
We have already credited you the partial bonus from our funds. We hope that the advice given to you by our agent Julia will be useful in your next purchases.
I waited to write the review until they credited me with the cashback. Less than 1 month after my purchase they gave me €30 cashback. Tips so you don't lose your cashback, which you should follow: -I use the Chrome browser on my MacBook. Delete history, I put last 7 days. -Open LetyShops, accept cookies. Click to go to the Media Markt store. -Accept all cookies from media Markt. -Important: Add the product to the basket once the cashback has been activated, if you already had it in the basket you risk the cashback not appearing. -Make the purchase. I was very afraid of losing my cashback but it is one of the stores that works best.
Thanks for sharing your experience, Javier! ❤
Liars, they don't take care of the cashback. They should be removed from here.
Hello!
Sorry for the disturbances. To thoroughly investigate the case, we have written to the email linked to your account. Please answer us, we are waiting.
All the best,
the LetyShops team
I also leave my case since I see that they act in the same way with all users and to be able to get everyone to remove this application for scam. I buy an iPhone through the app at Mediamarkt for a 12% cashback. When it does not appear, I give the option they give you for this and Letyshop's response is that the store "is not prepared to meet" and they evade any responsibility by telling you that the cashback "is lost" and for that reason they compensate you with a paltry €10 that is not even the third part that they have the obligation to give you since as a user, you have purchased through their application precisely to receive said cashback. Advice!!! File a consumer complaint since they do not meet the established criteria and do not buy through their application.!!!!
Hello, Saray!
We completely understand your displeasure, but as our agent has explained to you, the store does not accept claims, and since we have not received the reward, we cannot pay you the full amount of the cashback.
We deeply regret any inconvenience and appreciate your understanding.
All the best,
the LetyShops team
A real scam... I bought a Mac here just for the cashback. It also had a profit and it was 12%. I followed the steps exactly to make sure there were no errors. Even so, Letyshops makes the excuse that Media Markt says that lost cashback can no longer be recovered and only pays me 10e... If I do this through Letyshops, this is the one that should solve or compensate for the problems, of course not. with 10e being much higher than the amount due. Requests are useless because they repeat the same thing over and over again, which makes you feel even more helpless.
Hello Mercedes!
Unfortunately, the store does not accept requests for lost cashback and does not tell us the reason for the loss. We have credited you a partial bonus from our own funds. Unfortunately, without remuneration we cannot reward full refund. We apologize for any inconvenience.
All the best,
the LetyShops team
I placed an order in which they had to refund me €30 and they have only refunded me €15. When talking to them they told me that they have run out of money and that they cannot give me my other half. I demand the part that I am missing or I file a complaint
Hello!
We understand your feelings as the user and that you were counting on the full refund, but we have credited you with a part of the cashback and we do not have the opportunity to credit more. We hope that the advice our agent has given you will be useful in your next purchases.
All the best,
the LetyShops team
This store is horrible. I don't understand how Letyshop continues if it's impossible for them to accept a cashback even if you do everything perfectly. Last order with increased cashback, I sent photos of the entire process and it was denied. I don't understand.
Hello, Martha.
We understand your emotions, but most orders appear in our system. All this data is supervised by our specialists.
We would like to support you in the situation that occurred, which is why we have credited you with the bonus from our funds.
All the best,
the LetyShops team
It seems bad to me that those of us who live in the Canary Islands do not give us cashback and if not, someone please explain to me, thank you
Hello, Sheyla!
We understand you perfectly. Unfortunately, due to technical reasons, cashback from this store is not available in the Canary Islands. We hope this situation changes soon.
Greetings!
The LetyShops team
