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Purchases at Mebelvia with cashback in Portugal

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on Mebelvia (19)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
20.03.2019

I am satisfied with the shop, having placed an order, the operator immediately contacted me and confirmed everything, cashback was confirmed after 2 weeks, as received the order, which is much faster than the stated waiting time - so I recommend.

The review was translated from Russian using Google Translate. Show original Show translation
09.03.2019

Fast delivery. Cashback confirmed after 12 days.

The review was translated from Russian using Google Translate. Show original Show translation
11.02.2019

This product is good, prices are great! But with cashback everything is very bad !!!! Letyshops thanks for getting some kind of compensation

The review was translated from Russian using Google Translate. Show original Show translation
11.02.2019

Hello!

Thanks for the feedback.

We are very sorry that this situation has arisen. Unfortunately, we were denied a fee for your purchase. Victoria's Care Manager has charged you cashback compensation to the maximum extent possible.

We hope that such situations will not arise in the future.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.01.2019

Why is cashback rejected ??? All the goods I received, I have not refused from one !!! Order No. 563337 in the amount of 44,330 rubles I liked the store itself, everything was delivered and installed on time, as promised.

The review was translated from Russian using Google Translate. Show original Show translation
22.01.2019

Hello Victoria!

Thanks for the comment.

Do not worry, please, we will try to figure out why this happened. Manager Andrew, who deals with your appeal, is currently awaiting your response. Please send a document confirming that the order has been completed.

Do our best to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.11.2018

In general, the store is nothing unusual for an economy class. But in terms of cashback - alas, everything is bad. After the order for 60k, the cashback was first not confirmed, then rejected. In the LC of the store itself, strange things started to happen too - some positions disappeared, but the amount of the order itself remained the same. After an ordeal for 3 months, the cashback was never restored. True Lety from their funds accrued bonus, for which they thank you.

The review was translated from Russian using Google Translate. Show original Show translation
14.11.2018

Nikita, hello!

Thank you for your feedback.

The cashback rejection situation is really unpleasant. To clarify this issue and find out the reason for the non-accrual of compensation, a request was sent to the partners in circulation. Thank you for providing the necessary information. Whenever possible, cashback was partially compensated before receiving a response. As soon as the results are obtained, the manager will contact you. We hope for a positive outcome.

There will be additional questions - write. We will be happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.09.2018
long delivery
The review was translated from Russian using Google Translate. Show original Show translation
01.08.2018
Cashback is displayed, all the rules)
The review was translated from Russian using Google Translate. Show original Show translation
19.05.2018

02.05.2018 order 391517 Flint stool, Hall PL 10 290 rub., Even clarified, they see that they came in through LS, they said yes, but the goods were received, but there was no cashback even while waiting.

The review was translated from Russian using Google Translate. Show original Show translation
19.05.2018

Hello, Jeanne!

Thank you for writing.

To understand this situation and help you, we have created a call to the care service on your behalf. You can familiarize yourself with the appeal and respond through the "Help" section of your personal account, the "My Appeals" tab.

We will wait for information from you. Good evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.04.2018

This shop is not recommended. I ordered a computer chair there, brought with a deliberately inoperative lifting mechanism. They didn’t change right away, they made me write a complaint and wait for an answer .. The week struggled with them to replace the marriage. They have their favorite answer there - call tomorrow and in general you can wait for a response for 40 days ... I liked the chair, comfortable and durable, but the suppliers at this store are very problematic. Cashback was also not credited, and it was only thanks to the excellent work of the LetyShops caring team that I received a bonus. Thank them very much !!!

The review was translated from Russian using Google Translate. Show original Show translation
28.03.2018

Hello! The order was made on 26.03.18 at about 9 in the morning. Cashback is not displayed. Order number 370099 in the amount of 5870 rubles.

The review was translated from Russian using Google Translate. Show original Show translation
29.03.2018

Good day!

Thanks for the feedback. We created an appeal through your personal account, the “Help” section, in order to understand the reason for not earning a cashback and help.

We hope for feedback. Have a great day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.03.2018

They made an order before the New Year holidays, but the cashback was not credited.

The review was translated from Russian using Google Translate. Show original Show translation
26.03.2018

Hello!

Thank you for your feedback.

We are glad to inform you that we have received a response from partners and we have been provided with confirmation of your order. The cashback for this purchase is already credited to your balance :)

There will be questions or suggestions - write.

Have a good mood!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.02.2018

All is well. Cashback for 3 orders returned.

The review was translated from Russian using Google Translate. Show original Show translation