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Purchases at LANCOME with cashback in Portugal

Waiting time for crediting cashback
Average waiting time for cashback: 45 days
Maximum waiting time for cashback: 70 days

Reviews on LANCOME (32)

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30.11.2020

The store has always been a favorite. I know and love the products for a long time. Always rated the store with a solid 5 stars. Discounts, gifts in addition to products are always pleasant. But in the summer they started to reconstruct the site and began. Permanent errors in the site. And, what is most offensive, cashback began to be lost. Which hasn't happened before. I placed the order on Black Friday, tempted by the increased cashback. The store's website slowed down badly. As a result, the order was issued and paid. But the cashback was not displayed. But when I made a purchase, I expected that the price would be lower due to the cashback. It's a shame!

The review was translated from Russian using Google Translate. Show original Show translation
01.12.2020

Good afternoon!

Tatiana, it's a pity that you are upset with the result of cooperation.
We recommend that you seek advice from the store and share your shopping experience on the updated website.

We see that you have already created a request for a lost order. Please track her status in your personal account, we are already looking for an order in the system.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.11.2020

Once again Lankom lost my cashback. I made an order at the end of October - still no mention. I left an appeal through some new short form for tracing lost cashbacks - silence, two weeks have passed. The appeal is not displayed among others previously made. It's a shame, I don't know if it makes sense to write again.

The review was translated from Russian using Google Translate. Show original Show translation
22.11.2020

Ksenia, good afternoon!

Do not be sad :) We received an application to search for a cashback and contacted partners to find out the reason for losing it. This is now an automatic process that does not create a care call.
To track the status and result of the application, expand the field with the application in your personal account as in the example .

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.11.2020
Cashback is confirmed and accrued the next day after receiving the parcel from the courier. Thanks !
The review was translated from Russian using Google Translate. Show original Show translation
30.08.2020

I understand that you have no connection with this store. 7.5 weeks have passed since July 9. No cashbacks in your personal account, no remuneration for more than 20 thousand rubles. I have not received paid ... I do not recommend making purchases in LANCOM through this service.

The review was translated from Russian using Google Translate. Show original Show translation
31.08.2020

Natalia, good afternoon!

We understand that waiting is tiring. It is also important for us to receive a response from the store in order to find out the reason for the loss of cashback, and the situation will not repeat itself in the future.
We do not cooperate with the store directly, but through partners, so we cannot speed up the process of considering applications. The manager is waiting with you. Will be sure to contact in the appeal.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.08.2020

Order from July 9th. Received and paid for. Kesh did not appear in his personal account. She created an appeal on July 15. The employee's response was, I will track ... in a week or more she reminded me and (!) I was promised from that moment to wait for the magician's response for another 4-6 weeks! I gave you a screen of a paid order .. what kind of mother is their 6 weeks! then another 2 months to wait for this cache suggest? kapets just ... why not wait 6 years ???

The review was translated from Russian using Google Translate. Show original Show translation
04.08.2020

Natalia, good afternoon!

We contacted partners to understand the reasons for losing cashback, since your order was not displayed automatically. This means that the service has not received a reward from which the cashback is generated.
Cooperation does not take place directly, but through an affiliate program. Unfortunately, we cannot speed up the process on our part.
As soon as we receive an answer, the manager will inform in the appeal. We are waiting with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.07.2020

the second time we make an order through Letishops on lancome.ru ... both times the cashback did not appear, although the transitions were recorded. ...

The review was translated from Russian using Google Translate. Show original Show translation
30.07.2020

Good afternoon, Max!

The situation with the loss of cashback is also unpleasant for us. We turned to our partners to find out why this happened. Yes, the waiting time for an answer is quite long, but without this we cannot figure it out.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.05.2020

The last order did not come cashback, although I did everything as always, since I’m placing an order not for the first time from this site. Letyshops accrued a bonus, but it is still 2 times less than what I would get from Lancom ...

The review was translated from Russian using Google Translate. Show original Show translation
30.05.2020

Svetlana, good afternoon!

We sent a request to the partner orders database and received a response that the purchase was fixed, but does not belong to our service. In this case, we get nothing from the store. We tried to support the bonus from the service.

We believe that the recommendations given by the manager in circulation will help in making future purchases.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.04.2020
Always cashback comes, work flawlessly !!
The review was translated from Russian using Google Translate. Show original Show translation
16.01.2020
In the store there are pleasant prices on sale, as well as good gifts for purchases. With a cashback of 17%, the purchase was very profitable. Cashback was confirmed a month after the purchase.
The review was translated from Russian using Google Translate. Show original Show translation
19.08.2019

Fairytale store. my question is: where in Moscow you can get acquainted with the aromas of the Meissen line, I enter on the site a search for stores in Moscow, it displays: No stores were found for your request. That Moscow does not have your stores? and here’s the store’s response in a few hours: Good afternoon! Unfortunately, we have not provided information on exactly where you can get acquainted with the aromas (WRITTEN "FROM FRAGRANCES", SMILE) of the MAISON LANCÔME LES PARFUMS GRANDS CRUS line. You can leave your E-Mail and we will answer you as soon as we clarify the information .... comments are superfluous .. the products are no different from rivgosh, letoil, and even simple offline online magicians, we could try to stand out in the competition, by the way, the cashback is SAME, BUT IT IS LESS FINALLY FAVORABLE HERE TO BE HERE, in rivgosh there is an additional discount when paying on the site online

The review was translated from Russian using Google Translate. Show original Show translation
14.08.2019
who is dissatisfied with what you want from a store where tech support is frankly dumb)). For a specific question in the chat, they answer for several hours, that is, they write answers to the email in the end ... and the answers are standard information from the site, you restart, take two , three, .. five and so on and so forth ... annoying .. we will clarify, well, try what’s called. I always considered lanka a solid office, but apparently not in the Russian Federation, they recruit staff and give instructions according to our Russian Client .. yes and their site is buggy, the loyalty program sometimes gives pearls in the form "your balance minus 1000", but it’s solvable when contacting the same TP
The review was translated from Russian using Google Translate. Show original Show translation
20.07.2019

In addition to products of excellent quality, I like the loyalty program at Lancome. I do not order very often, because For some reason, my favorite goods are bought up quickly, and for a long time they do not go on sale (what’s the matter, I can’t understand). Regarding the accrual of cashback, once at a time it is not necessary. Once I made 2 orders in a row. For one accrued here, with the second - had to figure it out. A definite plus - they often offer increased cashback (10-12%), and I try, of course, not to miss such promotions)

The review was translated from Russian using Google Translate. Show original Show translation
20.07.2019

Larisa, good afternoon!

Thank you for choosing our service :)
We believe that the recommendations given by the manager in circulation will help when making future purchases and the situation will not happen again.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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