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Don't forget about Cashback rules and advices

Purchases at iHerb with cashback in Portugal

Waiting time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

To not lose your cashback please click to iHerb from LetyShops website before making any new order. Please follow the rule 1 transition - 1 order.

 

Orders may be displayed with a delay of 4 days.

 

Cashback is credited in your currency that has been selected by you while registering in LetyShops and is converted at the rate of the National Bank of your country.

 

Important! According to the terms of the iHerb store, if the cashback has not been charged, please contact the Customer Care support within 2 months after the actual purchase.

 

Cashback for the following cases is not credited:

  1. Orders made with referral codes. The referral codes consist of 3 letters and 3-4 digits. For example: WVH436.
  2. Orders paid for with bonuses. If the order is paid for with bonuses partially, then cashback will be credited for the purchase amount excluding bonuses.
  3. Orders made in the iHerb mobile app.

Reviews on iHerb (594)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
30.01.2020

I already have three purchases. With Eicherb, they did not count cashback !!!! Where to go It's outrageous!!!

The review was translated from Russian using Google Translate. Show original Show translation
04.02.2020

Good afternoon, Angela!

It is a pity that you are faced with a similar situation. We created a call to the care service to sort it out. We will wait for your reply :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.01.2020

January 27 passed, but the order never showed up ... everything is clear

The review was translated from Russian using Google Translate. Show original Show translation
04.02.2020

Hello, Alena!

Let's figure it out together :) To do this, we created an appeal to the care service. You will find it in the Help section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.01.2020

Really there are trays with cashback from iherb. I did so with the action, which was 17.01.20 under the terms of which should be charged 10%, instead came the usual interest. When asked, they just say wait.

The review was translated from Russian using Google Translate. Show original Show translation
30.01.2020

Congratulations!

During the information processing, the store may change the order data. Usually, the data is checked before the bonus is credited. The manager monitors the issue and will contact you after confirming the cashback :)

Regards,
the LetyShops team

The review was translated from Russian using Google Translate.
28.01.2020

I agree with the reviews below, cashback is not charged for every purchase

The review was translated from Russian using Google Translate. Show original Show translation
04.02.2020

Alina, good afternoon!

Several factors can affect the loss of cashback, including:
- the work of third-party extensions in the browser;
- visiting other sites during the purchase;
- violation of the conditions of the store.

We created an appeal in the "Help" section to understand and help you. Unfortunately, no response has been received.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.01.2020

Letishop throws on a cashback with IHerba, it is necessary to prove purchases directly: it is humiliating.

The review was translated from Russian using Google Translate. Show original Show translation
28.01.2020

Alexander, good afternoon!

Fixing cashback occurs automatically in our system after placing an order. The manager requested information about your purchase in order to contact partners and find out the reason for the loss of cashback. As soon as the answer arrives, we will contact you in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.01.2020

In the last action I made 4 orders - cashback came for everything correctly. I was really surprised. Maybe they twisted something in Ayherb? Previously, cashback was credited every other time. I tried to order through another cashback service - the same situation. It was very angry. For the store itself is good and such garbage with cashback.

The review was translated from Russian using Google Translate. Show original Show translation
28.01.2020

Good afternoon!

Alexander, great that the cashback is fixed.

For the successful transfer of data about the source of the transition, it is important to follow the conditions that are on the store page and the rules .

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.01.2020

Today I wanted to use a 15% cashback in honor of Cyber Monday, I killed half a day, but I didn’t manage to place an order - I don’t want to place a website and that’s it, writes: “Error - Please review your basket.” I reviewed my basket and more than once, checked each product for availability, and the site repeats everything too. I contacted IHerb support, after two hours they answered with a bunch of apologies and sent me instructions from as many as six points on how to get their website to sell me goods. I did everything exactly, plus I added the seventh method - all the described methods are only on someone else’s computer and with a different IP address, but the result has not changed, the site says everything too: "Error - Please revise your cart", not in which does not want to sell and shares cashback. I wrote to tech support again, now I’m waiting for an answer, maybe I can wait until the cyber Monday is over. Although, besides sorry for the technical problems and something else, it seems that you have the wrong operating system or the Internet is working on the wrong fuel, I do not hope to hear anything. By the way, this is not my first experience of buying on Iherb through the cashback service, the previous one was on January 14 of this year, when the cashback was raised to 10%, and so, after spending a lot of hours and nerves, I could not confirm the payment, because IHerb, for some reason, did not want to accept my card for payment, on which a dozen orders had been placed on it for six months and it was natural that the card had more than the required amount for the order, and the same card the next day was Paid order for Ali. But I did not stop that day and used the card of another bank, and the result did not change. Cashback accrued to me, so there are no complaints in the case of the Letyshops service, the only thing is that I won’t get it, because Payment failed. And after reading the reviews here and analyzing the situation, I think that the problem here is that the IHerb partner does not want to share money with customers and therefore they have "technical problems" that we cannot make a purchase with an increased or normal cashback. And I have a big request for Letyshops support from all IHerba lovers to convey to my leadership that such an IHerb job as a partner in the cashback service is completely unsuitable, if they do not want to work normally, then why mislead customers.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2020

Good afternoon!

Every day a large number of orders come to our system. Too bad you ran into difficulties.
We do not exclude that there may be technical failures. They are in no way associated with an increase in the percentage of cashback.
We hope that the commission on future orders will be fixed successfully.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.01.2020

The cashback is displayed and accrued only when contacting the Letyshops care service (((for the last three orders I haven’t contacted, so the cashback was not reflected ((

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2020

Good afternoon!

Several factors can affect the loss of cashback, including:
- the work of third-party extensions in the browser;
- visiting other sites during the purchase;
- violation of the conditions of the store.
We see that an appeal to the care service has already been created. The manager turned to partners to find out the cause of the loss and help. As soon as an answer arrives, he will contact you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.01.2020

Yesterday I placed an order, counting on a cashback of 10%, nothing was charged!

The review was translated from Russian using Google Translate. Show original Show translation
28.01.2020

Good afternoon, Anastasia!

We created an appeal on your behalf to understand the situation. You will find it in the "Help" section of your personal account. We will wait for your reply :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.01.2020

the stock disgustingly worked at 10%. Carefully pick up the basket - go to it for registration - you get a clean screen. order not to place. disgusting. wasted time and nerves trying to catch this action.

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2020

Hello Catherine!

It is a pity that such a situation arose.

If future purchases have difficulty placing an order, be sure to write to us or to support the store.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.01.2020

The store itself is good. But cashback itself does not accrue. Every time you have to write to the care service. Despite the fact that you go from the site, you fill the basket only after the transition, you do not use codes and the extension costs. Here again, after the order, the familiar silence.

The review was translated from Russian using Google Translate. Show original Show translation
17.03.2020

Good afternoon!

We are also interested in the bonus appearing automatically. We turned to partners on this issue and received a positive response. Cashback is already on the balance :)

We hope that in the future the situation will not be repeated.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.01.2020

Only the cashback store accrues after 5 times, the last 2 times it did not accrue, the penultimate time I contacted technical support, the question was solved positively, but each time it’s just inconvenient to write!

The review was translated from Russian using Google Translate. Show original Show translation
17.01.2020

Good afternoon!

If orders do not appear in your account, we also do not receive any information. For this reason, we cannot help if we do not receive a request from the user.

We hope that there will be no more difficulties when working on the site. This will help the recommendations that gave the manager in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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