Purchases at Omio with cashback in Portugal

Good day!

Natalia, the cashback for the ticket you issued was rejected, because the conditions that were published on the Omio page were violated. Contact you in order to find out more. You can write to the manager in the "Help", "My appeals" section.

Yours faithfully,
LetyShops team

Good afternoon!

Alexander, our service does not affect pricing in the Omio store.

To understand the situation in more detail, we created an appeal in the "Help" section. The manager is awaiting your reply.

Respectfully,
LetyShops team

Good afternoon!

According to the conditions that were in force at the time of the purchase, cashback was calculated on the amount of the Omio service fee, and not on the cost of tickets.
We did not receive a commission from partners for your order and fully compensated for cashback (taking into account the promotional rate).

Respectfully,
LetyShops team

Good afternoon!

Anton, unfortunately, the order information was not received in the system.
To find out the reason for the loss of cashback and get a commission, we submitted a request to partners. So far, no rewards have been received, therefore partially offset the cashback. The manager keeps the question under control and writes as soon as the request is considered by partners.

Respectfully,
LetyShops team

Catherine, hello!

Unfortunately, we can’t tell you about the percentage of return, since we do not own this information. The commission is transferred by partners.

Respectfully,
LetyShops team