Purchases at G2A with cashback in Portugal
- It may take up to 4 days for cashback for your order made on G2A to appear in your account with “Pending” status.
- Cashback is not credited for wholesale orders as well as for any orders made for further resale. G2A reserves the right to cancel cashback in case if such orders have been found.
Reviews on G2A (24)
Therefore, we publish only our customers' reviews.
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When I looked in letyshops for G2A, it did not appear to me and so I bought without cashback :(
Good afternoon.
Don't be bitter, please. We are sure that you will receive the cashback on your next purchases. If you have any questions, please write to our customer service. We are always happy to help you.
Sincerely,
LetyShops team
A new cashback of RUB 0.00 has been added to the Personal Account. with the status "Pending" * I have fulfilled all the conditions, but there is no cashback = (
Good day!
Thank you for your feedback. Alexander, indeed, for some reason, cashback for your order was charged in the amount of 0 rubles.
It is important for us to understand the cause of the error, so we have created an appeal to the care service on your behalf. Please attach any document in your application that confirms the payment for the order, we will contact our partners and find out what caused the incorrect enrollment.
Sincerely,
LetyShops team
I bought through this store, but just like the cashback is cheerful in anticipation, it hangs (
Good day!
Thanks for the comment. Indeed, cashback has not yet been credited to your balance. The average waiting time for a reward from a given store is 45 days. Cashback can be credited either earlier than the specified time or later.
If, 2 weeks after the estimated date, the status of the order does not change, please contact us at the care service. Managers will help speed up the accrual process.
Have a good day!
Sincerely,
LetyShops team
Similar to the previous problem, when buying from the site, cashback is not credited (payment was made via Web Money, the Letyshops extension in Google Chrome)
Good day!
Thanks for your feedback. We understand you, but there is no need to worry. Unfortunately, we, like you, did not receive any information about the order.
We have created a customer care case on your behalf. Please, respond to the appeal through the "Help" section. We promise we will do our best to resolve this issue, and with our recommendations we will try to protect you from losing cashback in the future.
Have a nice day!
Sincerely,
LetyShops team
When buying from this site, I do not receive cashback (payment via G2A wallet, Letyshops extension in Safari). The store itself is OK.
Good day, Sergey!
Thank you for your feedback. We have created an appeal through your personal account, the "Help" section, in order to understand the reason for not accruing cashback and help.
We really hope for feedback. Have a great day!
Sincerely,
LetyShops team
