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Purchases at Беру with cashback in Portugal

Waiting time for crediting cashback
Average waiting time for cashback: 75 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 90 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
0.77% За оплаченный заказ нового пользователя магазина Беру из категорий: Электроника, Бытовая Техника, Компьютеры
5.77% За оплаченный заказ нового пользователя магазина Беру из остальных категорий
0.38% За оплаченный заказ постоянного пользователя магазина Беру из категорий: Электроника, Бытовая Техника, Компьютеры
2.69% За оплаченный заказ постоянного пользователя магазина Беру из остальных категорий

Reviews on Беру (194)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
03.03.2020

I paid an order for 9 thousand and there is no cache back. I went through letishops, made an order and nothing

The review was translated from Russian using Google Translate. Show original Show translation
07.03.2020

Hello Christina!

We see that you already have an appeal to the care service on this issue. The manager is waiting for additional information to understand the situation :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.02.2020

I take from other cashback services it also deviates, apparently this is their chip.

The review was translated from Russian using Google Translate. Show original Show translation
28.02.2020

Oleg, good afternoon!

A cashback rejection may occur erroneously or due to a violation of the purchase algorithm.
By your order, we turned to partners to find out the reason. The manager keeps the question under control and will contact you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.02.2020

Even while waiting, there is no cache backing. The second store in a row

The review was translated from Russian using Google Translate. Show original Show translation
27.02.2020

Hello!

We see that you already have an appeal to the care service. The manager will help to understand the question :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.02.2020

Constantly ordered in Beru, orders delivered on time, fully loaded, there were no complaints. Cashbacks were quickly confirmed, everything was fine. Since late January, for four orders, cashbacks have been rejected for unknown reasons. The support team replies that it takes 5 weeks to figure it out. Three support staff cannot say anything intelligible. They tried to make me guilty, but I fulfilled all the conditions. Orders are not canceled, paid online, already delivered. Now two more cashbacks are waiting, I'm sure that they will be rejected.

The review was translated from Russian using Google Translate. Show original Show translation
27.02.2020

Hello, Inna!

Checked the information in your account. Unfortunately, we did not receive a reward for these orders, so the cashback was rejected automatically. We turned to partners to find out the cause of the situation. The manager will contact you as soon as he receives the data.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.02.2020
excellent. cashback pending.
The review was translated from Russian using Google Translate. Show original Show translation
25.02.2020

Children (workers) are taught how to send, send, spit, etc. on buyers. I was really lucky with other stores, and this is the worst in the Russian market. There is no delivery, no warehouses, IT specialists are stupid, managers are rude. Well, what else doesn’t work for them? :)

The review was translated from Russian using Google Translate. Show original Show translation
24.02.2020

There is a wait for a cashback for two orders, they should have arrived before 13.02. Nothing has come

The review was translated from Russian using Google Translate. Show original Show translation
28.02.2020

Hello, Elena!

We created a call to the care service to help. You will find it in the Help section. We will wait for feedback :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.02.2020

Same. We took and rejected cashback after the paid order

The review was translated from Russian using Google Translate. Show original Show translation
11.03.2020

Hello Sergey!

We created a call to the care service to sort out the issue. You will find it in the Help section. We are waiting for your answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.02.2020

The cash back did not even enter the waiting status, although the order was received and paid

The review was translated from Russian using Google Translate. Show original Show translation
03.03.2020

Hello!

Cashback in Beru is displayed for 3 days. Information is on the store page . We see that the bonus for the order is already in your account :)

Regards
LetyShops team

The review was translated from Russian using Google Translate.
20.02.2020

I made several orders, for all the cashback was rejected, although everything was received and paid for a long time. For the first time I come across this.

The review was translated from Russian using Google Translate. Show original Show translation
21.02.2020

Good afternoon!

Nicholas, cashback could deviate erroneously or due to a violation of the store’s terms and / or rules . Checked the information in the account. We see that the manager is already dealing with the issue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.02.2020

I did 3 orders in this store for not one of all three of these orders, the cashback did not come, the status of all three deviations! I contacted the support service, they said that they would deal with this issue, the deadline of course for how it all turns out to be very long, so maybe I don’t say this, but it’s a jamb from the kids, here’s their client from an open trial: find out the reason for the loss and try to return the reward, sent a request to partners. The answer usually comes within 4-6 weeks.

The review was translated from Russian using Google Translate. Show original Show translation
20.02.2020

Good afternoon!

Alexander, we ask you not to worry. The cashback could deviate erroneously or due to a violation of the purchase algorithm.

Indeed, waiting for a response from partners may take some time. As soon as there is news, the manager will inform you. We are waiting with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.02.2020

They made several orders, for all the cashback was rejected, although everything was received and paid for a long time. For the first time I come across this. There are no complaints about the store’s work, except for the delivery quality - the courier services with which I take Beru very often postpone the delivery date without prior approval, arrive later than the appointed time interval.

The review was translated from Russian using Google Translate. Show original Show translation
19.02.2020

Good afternoon!

Alex, perhaps an error has occurred. We see that an appeal to the care service has already been created to resolve the issue. The manager will make every effort to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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