Purchases at AliExpress with cashback in Portugal
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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11/17/2019 made a purchase on Ali Express, tried to activate cashback several times and did not activate, wrote to the joint venture, so they accused me of not activating cashback before buying, I tried to activate it from the browser and from the store's website, so the transition with activated cashback to the Ali Express store did not occur. Service is disgusting. I will look for another site ... for work
Good afternoon, George!
Unfortunately, there really are no pre-purchase referrals from your account. Transition is one of the basic rules for calculating cashback.
We understand that you were hoping to receive a cashback for your order, so we charged a partial refund. Please remember to make the transition before ordering in the future. Also, do not forget about the basic recommendations . This will make purchases with cashback successful.
Sincerely,
LetyShops team
Good day, on the day of "Black Friday" I ordered the goods by going from the tab "Aliexpress 11.11" (in red) in the user menu, I made a purchase, but the cash back was not credited. I entered the service situation, wrote to them in technical support, I have been waiting for an answer for 6 days and do not answer in any way. Very disappointed in the work of this service and in sooo long help (if any). Before that, cash back came from small purchases, but when I made a purchase for a large amount and the cash back disappeared (I found another service for cash backs, if this does not help, I will have to go there. Alas, I cannot recommend this service yet.
Hello!
Sorry for waiting for an answer. We received a lot of requests, so we will temporarily respond within 5-7 days. Believe me, not a single appeal will be left without attention.
Sincerely,
LetyShops team
Until recently, everything was fine and I really returned 6%. But now more than 3% is not returned at all from any goods, be it clothing or other goods not related to mobile technology.
Victor, good afternoon!
The cashback rate in AliExpress depends on the product category . The store defines these categories itself. We checked the information in your personal account. The percentage for your purchases is displayed differently - 3 and 6%.
Sincerely,
LetyShops team
Many thanks to Anya Galay from those support. We figured it out within 2 days and credited the cashback. But my first review was never published
Sergey, good afternoon!
The previous review was removed from publication because it contained a question and was put into circulation.
We are sincerely glad that the manager helped in the situation :)
Sincerely,
LetyShops team
Service quality is disgusting. 5 orders were made in different stores - and for all of them you have to get KB through technical support. Either the cashback is rejected, or it is not credited at all. And most importantly, no one can name a single reason why.
Good day!
It's a pity that there was such an opinion :(
We understand that contacting the care service takes time, but this is the only way we can find out what difficulties the user has encountered and understand.
The rejection of the cashback, as well as its loss, may be erroneous or due to a violation of the purchase algorithm. The manager will contact you in the request you have created and help.
Sincerely,
LetyShops team
On Black Friday, I placed an order on aliexpress, before that I checked the lists of stores in which cashback is not credited ... but in fact there is no cashback! as it turns out. Tmall is no longer aliexpress! how so? why is it not warned about it in the most prominent place on this page? Of course, I could not reissue the order, since it was for a large amount, and the money is returned within 20 days, I did not have a second such amount
Karina, good afternoon!
We publish all the conditions for calculating cashback on the partner store page, as well as in our rules . If you have a suggestion for placing information, please share with us.
Sincerely,
LetyShops team
And you can get cashback somehow, if I paid, and downloaded the application now
Good day!
Unfortunately, this is not possible. We receive remuneration from the store only for those orders that are made after the transfer from us. After all, stores pay us to attract customers.
Sincerely,
LetyShops team
