Purchases at AliExpress with cashback in Portugal
*list of the shops which do not provide cashback.
* Non-affiliated products are the products from the stores that are not participants of the AliExpress affiliate program. For any such product AliExpress credits only 1% of cashback regardless of the product category.
It may take up to 5 days for cashback for your order made on AliExpress to appear in your account with "Pending" status.
- for the VAT (value added tax) that is included into each order amount;
- if a product value is too low and the possible cashback amount is less than 0.01 USD;
- for orders from the "3 for $5.99" section;
- any goods from Plaza section;
- if the item was added to the cart of your "Wish List" before activating cashback;
- any orders for which a dispute has been opened;
- any purchases of gift certificates, coupons, payment discounts;
- any additional services (delivery, wrapping, mobile phone topping up, and so on);
- any orders made using several AliExpress accounts with coupons;
- if the seller changes price after the item has been added to your cart;
- if the order's status is "Awaiting Payment" for more than 3 days.
- Please note that the store may split orders, so the increased cashback can be applied to the first orders that appear in the store's system.
- Usage of any kind of promotional codes may lead to that cashback will not be credited.
- The order number on AliExpress can slightly differ from the one shown in your LetyShops account.
- The maximum cashback amount for one order is $40.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the shop's and your account's currencies.
Reviews on AliExpress (7146)
Therefore, we publish only our customers' reviews.
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made orders with Aliexpress, received the goods, noted that the order was received. Two weeks have passed, and the cash back has not been credited. Already several products.
Good afternoon, Svetlana!
We advise our users to confirm receipt of goods in the store's personal account, but this does not mean that cashback will be credited immediately. In some cases, you have to wait. The waiting times can be found on the AliExpress store page.
Sincerely,
LetyShops team
Very often, cashback is not credited on time, you have to write to support
Good day!
Cashback is confirmed as soon as partners transfer the purchase commission. It takes some time to process and transmit information. The dates of crediting are available on the AliExpress page upon clicking.
Sincerely,
LetyShops team
Hello! After reading the reviews, I realized that my problem was not that I did something wrong, but that they were really deceiving people. On 11/13 I made an order, a transition from your site to aliexpress was recorded, but when I clicked on, the link “hung up” through Google Chrome, I managed to do it through Internet Explorer, but apparently I was in vain I was tormented. They sent 200 rubles and said goodbye. Also, after the withdrawal of funds, I say goodbye to the service.
Good day!
Olga, we are honest with users.
In the absence of information about purchases in our system, we are not paid a commission, from which the cashback is formed. The loss of cashback can be influenced by third-party extensions installed in the browser, adding an item to the cart before moving from our site, searching for coupons and applying them before moving from LetyShops, adjusting the price by the seller.
To make users feel our loyalty, we try to compensate for the cashback by crediting a bonus.
We look forward to continuing our cooperation.
Sincerely,
LetyShops team
I went to aliexpress through LetyShops, did everything according to the instructions, paid for the goods, but the order will not even be displayed here and nothing has been credited, why did I just download it .....
Alexander, good afternoon!
We have contacted you in order to help with cashback. Unfortunately, no response was received with the requested information. Please check your mail and the "Help" section.
Sincerely,
LetyShops team
It’s just awful what’s going on, they threw it from 11.11, now with Black Friday, some truncated cashbacks, what should have been with a 6% rate, because the thing ... but they don’t even respond to the request to recalculate the cashback. I will be switching to another cashback service. Guys, what do you advise ??? A similar situation with iherb, they should have accrued 8.6% cashback on Black Friday, but 2.9% were charged! Why write about such a rate ??? Lies infuriate most of all!
Irina, good afternoon!
It's sad that you decided to leave us :(
Now we will explain everything so as not to miss anything.
The cashback rate in AliExpress depends on the product category and is up to 6% (taking into account the account status). The manager responded in an appeal regarding the credited compensation.
For your order from iHerb, the standard percentage was displayed, since the increased, in the amount of 8.5%, was valid until 00:00 02.12. Your purchase was completed after this time. You can check the validity of the code in the "Lety-codes" section of your personal account.
Please pay attention to the conditions and duration of the increased percentage in order to avoid such situations.
Sincerely,
LetyShops team
11.11.19 I made six orders on Aliexpress and more than one order for Cashback for a purchase was not recorded, apparently tired of working in letyshops it's time to change them
Andrey, good afternoon!
We are upset with you :(
We see that for this situation you have already created an appeal to the care service. As far as possible, the issue of accrual has been resolved.
We hope that there will be no more difficulties when working on the site.
Sincerely,
LetyShops team
oooo and why I didn’t read the reviews .... instead of my promised 6% I don’t get anything at all or I have to write to each other to explain that I did all the transitions correctly. Send screenshots. And in response to receive something ... that most likely a lot of unnecessary programs were opened and I incorrectly went to the site. oh, in short, you have to say goodbye like many ...
Angelina, hello!
The cashback rate depends on the category where the seller took the goods. More details on rates can be found on the store page. We have received information that you have purchased an item from the category everything else, so the cashback is calculated at a rate of 2.5 + 20% (lety-status) = 3%.
For orders that were not displayed automatically, they helped with the accrual. The care service manager gave general recommendations that will help you successfully get cashback for the future.
Sincerely,
LetyShops team
As the deception thought it all. I paid for 4 goods, the cashback was formed only one at a time, I did everything according to the instructions, both through the mobile version and on the campus.
Good day!
Let's look at this situation together.
Please reply to the manager in the request so that he can help with cashback :)
Sincerely,
LetyShops team
It was a complete deception, no cashback appeared from two sales, they gave a handout in the form of bonuses at the expense of the company. What would you do without us?
Vitaly, good afternoon!
Situations of losing cashback are also unpleasant for us, believe me. In no way did they want such an opinion to be formed.
We hope the recommendations will help when placing future orders.
Sincerely,
LetyShops team
After waiting for discounts on Black Friday, I made eight purchases on November 29th. Once again I read the rules and bought in strict accordance with them. I made the purchase after the transition and activation of the cashback. The letyshops firefox plugin confirmed that cashback was activated, but after two days, only one cashback appeared. The rest did not appear and again I had to spend a lot of time writing an appeal.
Oleg, good afternoon!
We will definitely help in this situation.
We apologize in advance for the delay in responding.
Sincerely,
LetyShops team
11.11.2019. I made five orders, cashback came for three orders immediately, but there is a small purchase amount, about 300 rubles. for each unit, cashback turned out to be 10p, 13p and 16p. But orders for the amount of 1400r and 4600r cashback are not there and contacted support and there is no sense, the cashback went to the left! LetyShops messed up!
Good day!
Cashback is credited automatically. The purchase amount does not affect this. As soon as the data on the order comes to our system, the cashback is displayed in the personal account of users with the "Pending" status. If this does not happen, we are not paid remuneration.
Cashback for your purchases was credited with a bonus according to the rates published on the AliExpress page .
Sincerely,
LetyShops team
