They sent three days. As soon as the parcel arrived at Nova Poshta, they began to get bored with calls that the parcel had arrived and needed to be picked up. Although the order was paid in full. Then they rejected the cashback, because a new order was allegedly made with the manager. Although the manager called back and only clarified the order and delivery
1. I ordered a spray gun, it arrived defective, I wanted to replace or refund, but support does not respond. I still have the gun 2. There is a product on the website, but in fact it is not there, so the shipment of the order is delayed for several days. 3. The cashback came quickly, I had time to withdraw it to the card before receiving the order (I chose payment upon receipt on the website) 4. In general, a negative impression of the store. 5. I do not recommend it.
Agro-Market.ua online store welcomes you!
I am very sorry that you are facing this situation. However, we would like to thank you for letting us know about the difficulties with the order and the opportunity to correct it. If 14 days have not passed since the date of receipt, please contact info@agro-market.ua - this is the official communication channel. In the letter, indicate what exactly is wrong and attach a photo of the product.
The store is generally not bad. We order something every year. But the information on the website is irrelevant. In fact, many items were not available, which made it much longer to wait for the shipment.
I ordered goods from this store. They called me back 1.5 days later. At the same time, it is impossible to call the operator or somehow contact the website. The operator is rude. The woman doesn't care that you wait 1.5 days just to confirm the order, she thinks it's normal, because they have a "very heavy workload". Of course, there was no notification about this on the website or by mail, where I should find out about this is not clear. After the product arrives at the post office, the robot starts calling you. He will call every day, at least twice, and sometimes 3 or more. And it doesn't matter that it's Sunday or that you're at work. If their order has arrived - run and pick it up. Urgently. Do not buy here. Look for a normal store. These are generally some inadequate people. This is the first store where they call me several times a day to pick up my order from the post office. Cashback has not yet been received, but he has registered. I will not be surprised if there will be problems with this as well.
Agro-Market.ua online store welcomes you!
I am very sorry that you are facing this situation. About that, we would like to thank you for letting us know about the difficulties and the possibility of correction.
We apologize for the inconvenience, we have a high seasonal load, all requests and orders are processed in order of priority, this situation has been corrected.
If you have difficulties with the order, you can contact our e-mail info@agro-market.ua, this is our official communication channel. Calls about the arrival of the parcel at the post office are made automatically until the post office transmits the information to the store, bonuses will be credited to your personal account after the order status becomes fulfilled.
Thank you for understanding.
I liked everything, the store, the selection - from plants and seeds to.....:). Delivery and service (excellent service, polite staff very attentive to details). Thank you Lety for the opportunity to save money as well, the cashback is calculated without delay and is also confirmed quickly.
Hello!
Thank you for sharing your comment. Happy harvest! :)
The LetyShops team
Cashback was waiting immediately at the time of payment. The store itself with an inviting selection of plants is available.
Hello!
Thanks for sharing your impressions.
Good luck shopping!
The LetyShops team
Received order No. 165104918561. It included cherries, 2 raspberry trees, ivy and fertilizer. All planting material is wonderful, with good roots, very neatly packaged. All plants were planted in the garden. Before that, I made an order No. KNA02097672, which included 3 varieties of grapes and persimmon. Satisfied with all deliveries. Now I will wait to see how the planted plants will please me. If my hopes are justified, I will contact you again in the store. Thanks to the store employees for their attention, accuracy, fast delivery and advice.
Hello!
Congratulations on a great purchase.
Thanks for sharing your experience.
Team LetyShops
Everything came quickly, well packaged, in a marketable condition, spring will show for burntness and vitality while I put 5
I ordered a lot of seedlings. They began to allow re-grading (I ordered one, another arrived. I ask why - it was not available, our agronomist made an appropriate replacement ... ???) Also, a white currant signed with a tag bears fruit with red berries .. ?? Saplings that did not take root - they did not want to make a refund. In general, the store is good, but working with clients about problems is a client's problem ..
Good day!
Forwarded the comment to the partners. We believe that such situations will not happen again and you will be satisfied with the product and customer support :)
LetyShops team