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Reviews about Letyshops in Portugal

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13.12.2019

I have most of the refunds pending if not all, 5 of them have already passed the deadline. To this we add that they refund the amounts in a random and sometimes meaningless way. The customer service is pathetic, they just file your requests And this is it !!

The review was translated from Spanish using Google Translate. Show original Show translation
13.12.2019

Good afternoon.

It is a pity that you have such an impression.
Your orders are still pending because the maximum waiting time has not yet expired. This time is necessary for the store to ensure that the order has been received and that there is no refund, although cashback is often confirmed earlier.
We see that a customer service query has already been created from your account.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
01.12.2019

Make an in-app purchase on AliExpress. They charge the money to the account but the order in AliExpress says that the buyer did not issue the payment and therefore orders not shipped. No money and no orders.

The review was translated from Spanish using Google Translate. Show original Show translation
02.12.2019

Hello.

Our service cooperates with more than 2000 stores and each one has its own characteristics of payment or receipt of goods. When paying for an order, you don't pay to LetyShops, but to the store. Please contact AliExpress support to understand the situation.
We hope the problem is resolved positively.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
25.11.2019

Generally satisfied. But it's been days when I left an open query and they still haven't resolved it and there's no way they'll contact me :(

The review was translated from Spanish using Google Translate. Show original Show translation
26.11.2019

Good afternoon.

We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.
Thanks for understanding.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
20.11.2019
Very satisfied with the attention received by the customer service!
The review was translated from Spanish using Google Translate. Show original Show translation
17.11.2019

Cashback never works from the computer, but EVERY time I sent an email complaining about the situation and they ALWAYS fixed the bugs very kindly and they gave me my money back. The application works better for me than the website, but the customer service 10. VERY HAPPY.

The review was translated from Spanish using Google Translate. Show original Show translation
19.11.2019

Good afternoon!

We are always happy to help our clients. We hope that the recommendations provided by our advisor will help you avoid losing cashback in the future.

Greetings,
LetyShops team

The review was translated from Spanish using Google Translate.
15.11.2019

Good morning, I sent you an inquiry because I do not have cashback from the purchases I made, on 11.11.19 I spent about € 160 and no cashback, why? I have not obtained a response through the queries # 1835795 Greetings

The review was translated from Spanish using Google Translate. Show original Show translation
16.11.2019

Good afternoon!

We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.

Greetings,
LetyShops team

The review was translated from Spanish using Google Translate.
12.11.2019
The other day I made the purchase and they answered me immediately and I received what I had bought is the best.
The review was translated from Spanish using Google Translate. Show original Show translation
26.09.2019

I have bought several times recently and I have had problems with the cashback, it does not reach me. This last time it happened to me again and I have been waiting for about a week for an answer to the consultation and nothing at all.

The review was translated from Spanish using Google Translate. Show original Show translation
26.09.2019

Good afternoon.

We apologize for not answering for a long time. Due to the large number of inquiries, the help desk managers process the requests in turn. We are working to help our clients as quickly as possible. Trust me, your matter will not go unanswered.
Thanks for understanding.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
09.08.2019

Hello bad experience there is no solution to withdraw money everything is a lie there is no trust It does not deserve any stars I am disappointed

The review was translated from Spanish using Google Translate. Show original Show translation
09.08.2019

Good afternoon.

We see that your account is deleted. We are very sorry that you left us without waiting for a solution to the situation.
If you have questions or want to share an opinion, write to our online chat. We appreciate any comments.

Greetings,
LetyShops team.

The review was translated from Spanish using Google Translate.
31.03.2019
Well, very fast payments, I have already saved 20e just buying on aliexpress in the end a good amount of money is accumulated, and what I like the most is that they pay you with money, not with discounts or points or any of that rubbish.
The review was translated from Spanish using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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