99% of the time they keep the cashback claiming that you have done something wrong (when the times they give it to you you have done the same) or that the store has not given them the commission. Especially when they are purchases of a lot of money as it happened to me with several mobile phones etc. It's my fault (if it's true) because I believe that they are making gold by having millions of people making them earn money without receiving anything in return. For my part, I will no longer use this website nor will I recommend it to anyone.
Hello david.
Thank you for leaving your opinion.
It is very unfortunate, that you have faced a situation like this.
Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. There are different factors that can influence the cashback crediting (data oversubscription, violation of store rules, prolonged payment (more than one hour), use of promotional codes). We also recommend that you deactivate all the extensions installed in your browser, or that you try to use another browser without extensions except LetyShops.
David, we understand your emotions, but unfortunately, we don't always have the opportunity to make up for the lost refund from our account. With all our heart, we hope that, thanks to our advice, such situations will not happen again.
Sincerely,
LetyShops team
It is great to be able to recover part of the money you spend and when there is a super Cashback you have to take advantage of it.
I love letyshops and their customer service team of 10, an incident that I had with a cashback was solved very efficiently and quickly.
Hi Jessica.
Thank you very much for leaving your opinion about us ❤
Sincerely,
LetyShops team
Cash-back and operations are generally good, but it is useless if commitments are not met. I made a purchase at El Corte Inglés with significant cash-back, the operation failed (which is quite frequent) and I had to claim it. After 4 months of waiting and several claims they have compensated me with a bonus for an amount much lower than the one committed in the purchase conditions and a closed incident with the justification that the store does not answer them. The agreements that letyshops have with their stores and that are offered on this platform seem very little serious to me. From now on I will look for other alternatives.
Hi Diego.
Thank you for leaving your opinion. We are very sorry that you have faced such a situation.
Like and you, we are also interested in the accreditation of cashback. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. If for some reason, the cashback does not appear, this means that the store has not sent any remuneration for your order, therefore we try to reward at least a part of the cashback that the user does not get, from our funds.
Unfortunately, we have not received a response from the store regarding your order. We understand that you are not happy with the solution and that the bonus that we have credited you does not correspond to the cashback, but we cannot do anything else :(
With all our heart, we hope that you finally end up enjoying yourself with us, and don't be disappointed any more.
Sincerely,
LetyShops team
They are great. The service is perfect and the day after requesting the deposit, you already have it. A marvel!
Hello!
Thank you very much for rating us, Alba❤
Sincerely,
LetyShops team
The withdrawal was very fast in 10min I already had my balance in PayPal. I highly recommend it
It is a very good platform, really. From time to time I had problems with my cashback, but the helpdesk and consultations try to fix it and make it easy. the times that I have had a problem with it, it has been solved quickly. Regarding the withdrawal of funds, it is very fast and efficient, I imagine that it will depend on the moment and the number of requests. But I have requested the withdrawal and on the same day I had it in my Paypal account. I plan to continue using this service :)
Good morning Laura.
Thank you very much for sharing your experience of using our service. It's very nice of you ❤
If you have any questions, please contact us, we are always happy to help.
Sincerely,
LetyShops team